Job Description

Our award-winning client is seeking a Director of Operations to join their team. The Director of Operations plays a pivotal role in steering the operational strategies across all manufacturing facilities, ensuring seamless coordination and efficiency. This leadership position demands a seasoned professional with a proven track record in executive-level roles, ideally in a rapidly growing environment within the Wine and Spirits or Packaging industry.

Responsibilities:

• Production Coordination: Oversee production volumes and responsibilities across all locations, ensuring streamlined operations.

• Process Optimization: Launch and monitor processes to uphold high-quality standards while optimizing costs.

• Data Management: Control and evaluate data about cost-efficiency, quality consistency, and compliance with standards. Utilize a comprehensive plant data collection system for performance evaluation, production scheduling, cost information, and future transactions.

• Service Excellence: Drive service excellence by implementing processes to improve on-time deliveries, ensuring customer satisfaction on requested dates and On-Time-In-Full (OTIF) on confirmed dates.

• Quality Assurance: Collaborate with the Quality department to ensure the delivery of top-notch products meeting quality standards.

• Compliance Assurance: Assure compliance with company guidelines and legal aspects in all operating departments, collaborating closely with the HR community.

• Cultural Development: Foster a culture of goal setting and Key Performance Indicators (KPIs) across various production and operational areas.

• Team Building: Promote staff collaboration, building a high-performing team with the necessary expertise, knowledge, and skills to meet tasks and deliver satisfactory products.

• Strategic Collaboration: Collaborate with the management team to develop and implement plans for Capital Expenditures (CAPEX), new processes, and HR adjustments to accommodate growth objectives and adapt to market changes.

• Continuous Improvement: Develop and implement a continuous improvement culture, driving productivity improvements and identifying waste and time losses through Lean Manufacturing (CI).

Required Qualifications:

• Experience in the Wine and Spirits or Packaging industry or similar.

• Bachelor’s Degree required; MBA preferred.

• Minimum of 15 years in large- and small-company environments, with at least 5 years in an executive-level position, preferably as a general manager in a rapidly growing manufacturing setting.

• Strong background in materials management, procurement, quality, Occupational Health, Safety, and Environmental (OHSE), and knowledge of OSHAS standards.

• Established relationships with worldwide subcontract manufacturers and familiarity with their capabilities, pricing strategies, and negotiation tactics.

• Excellent interpersonal, communication, public speaking, and presentation skills. Solid working knowledge of budgeting, sales, business development, and strategic planning.

• Ability to generate respect and trust from both staff and external constituencies. Relies on extensive experience and judgment to plan and accomplish goals.