Job Description

We’re partnering with an industry leader in high-performance, build-to-order manufacturing—known for innovation, craftsmanship, and premium-quality engineering—as they enter their next growth phase, strengthening structure, process discipline, and data-driven production management.

They’re seeking a Director / General Manager of Operations to be the central operational leader, taking day-to-day oversight from the founders and building scalable systems while preserving a strong craftsmanship culture.

What You’ll Lead

Day-to-day production, purchasing, and facility operations for standard products and full custom builds

Production review cadence and KPI dashboards; develop simple, actionable reporting for teams and managers

Labor planning and productivity to hit throughput and on-time delivery targets

ERP-driven workflows across production, purchasing, inventory, and accounting

Accurate work order creation, closure, and invoicing in sync with accounting and month-end close

Process documentation – turning tribal knowledge into structured, repeatable processes

Continuous improvement to increase throughput, reduce delays, and boost efficiency

Purchasing & inventory strategy to ensure availability while minimizing excess stock

Cross-functional communication between sales, production, purchasing, and accounting

Facility maintenance, safety, and infrastructure improvements

What We’re Looking For:

7+ years operations or general management in manufacturing or build-to-order environments

Proven leadership of production teams and purchasing operations

Strong ERP experience (work orders, purchasing, inventory, accounting integration)

Background in process improvement, scaling operations, and structured production management

Experience building KPI reporting and performance management systems

Financial / month-end close coordination experience preferred

Strong leadership, communication, and problem-solving skills

Thrives in a fast-growth, hands-on manufacturing environment

What Success Looks Like: 

Proactive management of production data and early issue detection

Streamlined ERP workflows with minimal manual workarounds

On-time work order completion and invoicing

Smooth, timely month-end closes

Clear communication and alignment across departments

Efficient, safe, and well-maintained facilities

Founders freed from daily operational firefighting