Job Description

ABS Kids is currently seeking a Director of Operations. The Director of Operations provides operational leadership for ABA therapy services across the San Diego region and surrounding markets, supporting both center-based and in-home programs. This person needs to be local to the San Diego area to visit the centers in this region.

Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care providers, who in turn deliver the highest quality ABA therapy to our clients.

Why work for ABS Kids?

• $120,000/year + annual performance bonus
• Leadership role supporting multiple ABA centers and in-home programs
• Weekdays only (M–F, 8am–5pm) – no weekends
• PTO: 10 holidays + 20 vacation days
• Comprehensive benefits package: medical, dental, vision, 401K with match & more
• Opportunity to lead operations within a growing, mission-driven organization improving care for children and families

What Would You Do?

• Oversee operational performance across multiple ABA therapy centers and in-home service regions
• Provide leadership and support to Operations Managers, Directors of ABA Services, and center leadership teams
• Conduct regular on-site visits to centers to evaluate operations, support teams, and ensure alignment with company standards
• Foster strong collaboration between clinical leadership and operational teams
• Drive operational performance through clear KPIs, performance monitoring, and accountability structures
• Ensure centers meet key operational targets including utilization, staffing levels, scheduling efficiency, and service delivery goals
• Identify operational challenges and implement solutions that improve efficiency and client outcomes
• Standardize operational processes across locations to ensure consistency and scalability
• Partner with Directors of ABA Services and Operations Managers to ensure effective staffing models, clinician utilization, and caseload management
• Support scheduling frameworks that balance client demand, staff capacity, and operational efficiency
• Monitor workforce planning across center-based and in-home services to maintain service continuity and client satisfaction
• Translate company strategy into clear operational plans at the regional level
• Support new center launches, regional expansion, and operational scaling
• Partner with executive leadership to drive initiatives that improve efficiency, service delivery, and organizational growth
• Monitor and analyze operational and service delivery metrics across locations
• Ensure accuracy and consistency of operational reporting
• Use data to identify trends, address performance gaps, and guide operational improvements
• Provide regular performance insights and updates to executive leadership
• ABS Kids reserves the right to add, change, or take away responsibilities at any time

Who Are We Looking For?

• 5+ years of progressive operational leadership experience, ideally in ABA therapy, behavioral health, or healthcare services
• Have experience managing multi-site or regional operations
• Have successfully led large teams including both operational and clinical leadership
• Are highly analytical and data-driven
• Have strong leadership, communication, and change management skills
• Are comfortable working in the field and traveling regularly to support multiple locations
• Thrive in fast-paced, high-growth environments
• BCBA certification is not required, but experience within the ABA industry is strongly preferred.
• Experience in effectively managing multiple, competing projects/priorities concurrently.
• Excellent communication skills.

Who We Are:

• It’s in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow.
• At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
• We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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