Cooper Connect

Director Of Operations

Cooper Connect  •  Boston, MA (Onsite)  •  3 months ago
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Job Description


Company: Chick-fil-A Copley Square


  • Matt DeMichele-Rigoni is an Owner/Operator with rapid success.

  • He was was recently selected by Chick-fil-A, Inc as the Rookie of the Year for the Northeast Region

  • Chick-fil-A is the fastest growing Quick Service Restaurant in the nation

  • Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years

  • Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)

  • Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024


Value and Appreciate Employees


  • Health Insurance

  • Paid Vacation

  • 401(k)

  • Paid Parking

  • Uniform Stipend

  • Never work on Sundays

  • Excellent Career Advancement Opportunities

  • Overtime Available


Opportunity


We are looking for an
enthusiastic

Operations Director to join our team at
Chick-fil-A

. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. As the Director of Digital Operations and Mobile Ordering, you will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.


Your Impact


  • Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant

  • Building high-performance teams, identifying and coaching leaders for both Front of House and Back of House operations

  • Managing a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standards

  • Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales

  • Maintaining a work environment that ensures and promotes food & team safety

  • Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals


Background Profile


  • 2 years of Leadership experience

  • Tech Savvy is a MUST​!

  • Bilingual (preferred)

  • High Volume experience (preferred)

  • Proven track record of developing others

  • Passion for Chick-fil-A's values


Apply now

and you will be contacted
ASAP

.

Cooper Connect

About Cooper Connect

Cooper Connect recruits leaders aligned with Chick-fil-A’s mission to become the most caring company and offers recruiting support for vetting and hiring entry-level team members.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Unknown
Year Founded
Unknown
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