West Cancer Center & Research Institute

Director of Oncology Revenue Cycle Management - Full Time - Germantown, TN

West Cancer Center & Research Institute  •  Germantown, TN (Onsite)  •  7 days ago
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Job Description

Job Title: Director, Oncology Revenue Cycle Management

About Us
At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.


The Director, Oncology Revenue Cycle Management directs oncology revenue cycle teams and collaborates closely with leadership, corporate partners, and providers to ensure accurate billing and maximize revenue opportunities. This role is responsible for overseeing revenue cycle operations, identifying improvement opportunities, implementing programs, and supporting managed care initiatives and reimbursement models.

Key Responsibilities

  • Manage daily activities and processes of the Revenue Cycle
  • Hire, train, and supervise revenue cycle team members
  • Ensure charge capture, processing, and reconciliation across multiple systems and entities
  • Implement strategies to improve billing and collections efficiency
  • Manage relationships with insurance providers and third-party payors
  • Ensure compliance with local, state, and federal regulations
  • Collaborate with clinical and operational teams
  • Partner with Finance to support reporting and key performance indicators
  • Ensure reimbursement aligns with payer contracts and identify collection opportunities
  • Assist with contracting and administrative functions

Qualifications

Education & Experience

  • Required:
    • Bachelor’s degree in finance, business, healthcare, or related field
    • Minimum of five (5) years of progressively responsible healthcare revenue cycle and management experience
  • Preferred:
    • Master’s degree in a related field
    • Experience in healthcare clinical operations and financial management, methods, and techniques
  • Substitutions Allowed:
    • In lieu of a Bachelor’s degree, minimum of six (6) years of progressively responsible leadership/administrative experience in revenue cycle, patient billing, or finance

Skills & Abilities

  • In-depth knowledge of healthcare revenue cycle including managed care, preauthorizations, charge coding, claim processing, and accounts receivable
  • Knowledge of EDI and clearinghouse requirements
  • Strong analytical and reporting skills related to revenue cycle KPIs and financial data
  • Knowledge of healthcare clinical operations and financial management
  • Strong leadership and management skills
  • Excellent written, verbal, and presentation skills
  • Ability to build relationships and collaborate across departments
  • Strong problem-solving and analytical abilities
  • Proficiency in Microsoft Office applications including Word, Excel, and Access
  • Ability to work independently and exercise sound judgment
  • Ability to manage multiple projects and maintain workflow
  • Ability to lead and motivate teams

Why West Cancer Center is a Great Place to Work

  • Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
  • Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
  • Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
  • Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation

No nights, weekends, or holidays. Comprehensive benefits package.

Join Us
If you are a strategic leader with expertise in revenue cycle management and a passion for improving financial and operational performance in healthcare, we invite you to join West Cancer Center as the Director, Oncology Revenue Cycle Management.

West Cancer Center & Research Institute

About West Cancer Center & Research Institute

West Cancer Center & Research Institute is proud to be the region’s comprehensive leader in adult cancer care and research. After delivering 40 years of clinical excellence, our focus still remains the same. We strive to continuously fight for the best outcomes for our patients by offering the most effective, individualized care possible. It’s what sets West apart and why patients from across the region choose West Cancer Center as their trusted partner in their cancer journey.

Our commitment to translate cancer science into revolutionary therapies is furthered by a unique sub-specialization program offering patients and their families true expertise for each cancer type. From breast cancer to liver, lung, brain and so many others – our oncology team provides a comprehensive approach to each disease state. West physicians collaborate together utilizing the knowledge and experience of medical oncologists, radiation oncologists, pathologists, genetic counselors, researchers, and so many others to ensure all treatment options have been discussed and examined in depth for our patients.

West Cancer Center also offers support programs for financial assistance, in-house support groups, and psychology and social work consultations. Our aim is to walk hand-in-hand with our patients throughout their entire journey from diagnosis to treatment while addressing the mind, body and spirit, along with helping eliminate any potential barriers in receiving treatment.

Here at West Cancer Center, you don’t just have cancer. You have West Cancer Center to fight by your side every step of the way.

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Germantown, Tennessee
Year Founded
1978
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