Job Description

Director of Natural Gas Services - REMOTE WORK

Working with our business partners to create, improve and sustain industry and infrastructure. Orbital Engineering has been driven by this core purpose for more than 50 years - energizing Orbital team members and helping our clients solve challenging and complex problems with innovative engineering, inspection, and construction solutions. Orbital team members are guided by the fundamental beliefs of building trusted relationships, personal accountability, innovation, and excellence in everything we do. Orbital is looking for others to join our team to continue activating our purpose and embrace our values.

Orbital Engineering’s Utility Services team partners with investor-owned utilities to support their electrical and natural gas engineering and operations programs.

Orbital Engineering, Inc. is currently seeking a Director of Natural Gas Services for a REMOTE WORK role within our Utility Services team.

This role involves managing the operational aspects of our Natural Gas Program for utility clients across the country. Responsibilities include tracking deliverables, creating management strategies, and monitoring contract milestones through performance reports. Key duties encompass overseeing the pole attachment application process, preparing client proposals, issuing formal notices, generating billing documents, addressing contract compliance issues, staying informed about policy changes, and presenting updates to senior leadership.

The role also includes coordinating tasks, setting priorities, mentoring staff, and guiding our Departmental leadership team. This team manages employees across Orbital’s nationwide natural gas engineering and operations programs. They handle engineering, calculations, inspections, designs, and operational support for natural gas projects. Additionally, staff support GIS data analysis, prepare notifications, work orders, invoices, and financial reports using enterprise resource planning (ERP) software.

The ideal candidate is a high-achieving, critically thinking, analytical, and experienced self-starter with strong leadership, excellent written and oral communication, customer service abilities, and the skill to build and maintain cooperative and effective working relationships. Orbital culture emphasizes safety, communication, accountability, professionalism, integrity, and respect.

Responsibilities include, but are not limited to:

• Overseeing national teams that support client natural gas programs and projects, including organizational growth goals.
• Ownership of the Natural Gas Department's safety, operational performance, revenue, and financial performance.
• Establish annual operating plans and growth targets aligned with corporate objectives.
• Expand current client relationships and cultivate new ones by cross-selling engineering, consulting, and operational services.
• Develop and implement national sales strategies through marketing materials, presentations, speaking engagements, conferences, and additional related activities.
• Contract management responsibility for operational control of Orbital’s Natural Gas programs, including monitoring and managing revenues, expenses, and liabilities.
• Regularly coordinate and attend meetings with internal staff and contracting partner representatives to ensure proper use of agreements.
• Deliver presentations to key decision makers, senior leadership, and clients, offering expert advice, summaries, and briefs of requested data while addressing client questions.
• Monitor compliance with contract performance measures and reporting requirements specified in the agreement. Address performance issues and contract disputes, and issue formal notices in writing.
• Suggest process adjustments according to the agreement requirements as necessary.
• Generate invoicing based on the allowable recovery costs outlined in the agreement. Create sales orders to facilitate payment collection. Verify that payments are received and correctly applied to the respective accounts. Additionally, run detailed billing reports for accurate tracking.
• Communicate with the contracting partner to resolve inconsistencies. Transfer information to the mapping group for import into the appropriate GIS system.
• Prepare, review, and approve proposals and project estimates for new client projects.
• Provide input and collaborate with workgroup leadership on updates and revisions to associated contracts, policies, and rates.
• Maintain superior customer service for all clients and resolve issues as they arise; ensure timely responses to internal and external clients.
• Travel up to 30%

Minimum Requirements

• Bachelor’s degree in engineering, business, project management, or a related field.
• Minimum of ten years’ experience in natural gas program management, or gas utility design experience with at least five years’ experience in a relevant leadership role.
• Experience with analyzing data, financial reporting, data inventory management, and program auditing (e.g., Excel).
• Ability to negotiate and develop relationships with contracting parties.
• Proven ability to efficiently manage multiple tasks, including complex projects and competing priorities, to deliver accurate results as promised.
• Ability to collaborate in cross-functional work teams in the development and implementation of efficiencies.
• The successful candidate must have exceptional analytical and decision-making skills, and the ability to communicate with all levels of the organization.
• The ability to lead staff, complete assignments, and demonstrate a strong work ethic.
• Demonstrated experience in business development and expanding the client base.
• Proficient with Microsoft Office software applications.
• This position requires the ability to pass a post-offer drug (including marijuana) and alcohol test in compliance with Federal regulations and is also subject to random testing as a condition of continued employment.

Preferred Qualifications

• Master’s degree preferred.
• Professional Engineering (PE) License preferred.

Orbital Engineering, Inc. has provided worldwide professional engineering and consulting services since 1969. Our commitment to quality, responsiveness, and attention to detail has earned us the reputation as a leading provider of engineering and design services.

A commitment to excellence and hard work will be rewarded with a competitive salary, career advancement opportunities, and an excellent benefits package including medical, dental, vision, prescription drug, 401(k), and supplemental insurance.

Orbital Engineering, Inc. is an Equal Opportunity Employer, EEO/AA/M-F-V-D. Orbital Engineering, Inc. seeks diversity among its employees. Reasonable accommodations may be made to enable individuals to perform the essential job functions.

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