Job Description

Job Location: Corporate Headquarters - Santa Clara, CA 95054
Position Type: Full TimeEducation
Level: 4 Year Degree
Salary Range: $125,000.00 - $150,000.00 Salary/year
Travel Percentage: None
Job Shift: Any
ABOUT LIFEMOVES
LifeMoves is the largest provider of interim housing and support services in the Bay Area. With over two dozen and counting interim housing and service communities from Daly City to San Jose, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through both site-based programs and community outreach that teaches and reinforces skills that clients need to return to and sustain stable housing.
POSITION PURPOSE
LifeMoves is seeking a strategic, collaborative, and hands-on Director of Marketing & Communications to help lead and execute the organization's marketing, communications, public relations, digital engagement, and brand initiatives.
Reporting to the Vice President of Marketing & Communications, this role will help strengthen organizational visibility, support fundraising and donor engagement efforts, advance executive thought leadership, and build the operational systems necessary for a high-performing communications function.
This position is ideal for a marketing and communications professional who enjoys both strategy and execution. The Director will help shape organizational messaging and public visibility while also rolling up their sleeves to write content, manage projects, execute campaigns, oversee digital channels, coordinate media relations, and ensure day-to-day operational excellence.
The successful candidate will thrive in a fast-paced environment, be comfortable managing multiple priorities simultaneously, and possess the judgment and adaptability needed to support a mission-driven organization addressing one of the Bay Area's most complex social challenges.

ESSENTIAL JOB RESPONSIBILITIES
Strategic Communications & Brand Leadership
- Partner with the Vice President to develop and implement integrated marketing and communications strategies aligned with organizational priorities.
- Support development and execution of annual marketing, communications, brand, and engagement plans.
- Ensure consistent organizational messaging across external and internal audiences.
- Support executive communications, thought leadership initiatives, presentations, speeches, and key messaging.
- Monitor emerging trends, issues, and opportunities that may impact organizational reputation and visibility.
Media Relations & Public Affairs
- Serve as the primary day-to-day media contact for LifeMoves.
- Develop and execute proactive media relations strategies that increase awareness of LifeMoves' impact and expertise.
- Manage media inquiries, interviews, press releases, media lists, and story development.
- Identify opportunities to elevate organizational thought leadership and community visibility.
- Support crisis communications, issues management, and reputational risk mitigation as needed.
Content, Storytelling & Digital Engagement
- Lead the creation of compelling content across digital, print, email, social media, donor, and organizational communications channels.
- Identify and elevate client, staff, donor, volunteer, and community stories that demonstrate impact.
- Oversee website content, digital communications, and content calendars.
- Ensure all communications reflect LifeMoves' commitment to ethical, dignity-centered storytelling.
- Maintain and strengthen brand consistency across all communications platforms.
Fundraising Communications & Donor Engagement
- Partner closely with Development leadership to support donor acquisition, stewardship, retention, and engagement strategies.
- Develop fundraising appeals, stewardship communications, campaign messaging, donor stories, impact reports, and event communications.
- Strengthen and maintain LifeMoves' case for support through compelling messaging and storytelling.
- Support annual giving campaigns, fundraising events, match challenges, and other philanthropic initiatives.
- Collaborate with Development and Data teams to leverage audience insights and improve donor communications performance.
Internal Communications & Employee Engagement
- Support organizational communications initiatives that keep employees informed, engaged, and aligned with organizational priorities.
- Partner with Human Resources and Executive Leadership to develop and distribute internal communications and change-management messaging.
- Help strengthen employee understanding of LifeMoves' mission, culture, and strategic priorities.
Operations, Analytics & Cross-Functional Leadership
- Serve as the operational leader of the Marketing & Communications function.
- Develop and maintain workflows, project management systems, communications calendars, templates, and processes.
- Manage agency, consultant, freelance, and vendor relationships.
- Establish and monitor key performance indicators across communications, media relations, digital engagement, and donor communications.
- Analyze performance data and prepare reports that inform decision-making and demonstrate impact.
- Build strong relationships across Development, Programs, Operations, Human Resources, and Executive Leadership teams.
- Provide coaching, guidance, and support to staff, contractors, and vendors as appropriate.

Qualifications
QUALIFICATIONS
Education
- Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or related field.
Experience
- Eight or more years of progressively responsible experience in marketing, communications, public relations, journalism, or a related field, with demonstrated success leading integrated communications initiatives from strategy through execution.
- Exceptional writing, editing, and storytelling skills, with experience creating compelling content for diverse audiences across print, digital, media, executive, and donor communications.
- Experience managing media relations, earned media opportunities, executive communications, and thought leadership initiatives.
- Experience developing donor-facing communications, fundraising campaigns, stewardship materials, annual giving, campaign marketing, or other revenue-generating communications initiatives.
- Experience overseeing digital communications, including websites, email marketing, social media, and the use of analytics and performance metrics to measure effectiveness and inform strategy.
- Strong project management, organizational, and prioritization skills, with the ability to manage multiple initiatives, competing deadlines, and cross-functional stakeholders in a fast-paced environment.
- Excellent interpersonal and relationship-building skills, with experience collaborating effectively across departments and managing agencies, consultants, and external vendors.
- Demonstrated ability to thrive in lean, mission-driven organizations while balancing strategic planning with hands-on execution.
- Preferred: Experience in nonprofit, social impact, housing, human services, healthcare, education, or other mission-driven organizations.
- Preferred: Knowledge of homelessness, housing, behavioral health, or related social issues.
COMPETENCIES
- Strategic Thinking & Execution: Ability to translate organizational priorities into integrated marketing and communications strategies while driving day-to-day execution. Balances long-term vision with immediate operational needs and consistently delivers results.
- Exceptional Communication & Storytelling: Demonstrates outstanding written, verbal, and presentation skills. Able to develop compelling content and messaging for diverse audiences, including media, donors, community partners, board members, staff, and executive leadership.
- Builder Mentality: Enjoys creating structure, improving processes, and developing scalable systems. Identifies opportunities to strengthen workflows, enhance efficiency, and build organizational capacity in a growing and evolving environment.
- Project & Operational Management: Highly organized with exceptional attention to detail. Effectively manages multiple projects, deadlines, stakeholders, and competing priorities while maintaining quality and accountability in a fast-paced environment.
- Executive Partnership & Influence: Builds credibility and trust with senior leaders and stakeholders. Exercises sound judgment, provides thoughtful counsel, and effectively represents the Marketing & Communications function across the organization.
- Collaboration & Relationship Building: Develops strong working relationships across departments and with external partners. Works effectively with individuals from diverse backgrounds and perspectives to achieve shared goals.
Schedule: Hybrid work environment with two in-office days per week. Wednesdays are mandatory in-office days. Occasional evening and weekend work may be required.
ADDITIONAL REQUIREMENTS
This position is contingent upon:
- Satisfactory results of a background check
TRAVEL REQUIREMENTS
- Valid California driver's license, reliable transportation, and proof of insurance.
- Ability to travel throughout Santa Clara and San Mateo Counties as needed.
PHYSICAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with others in the workplace. The employee must frequently use hands or fingers and handle or feel objects, tools, or controls. The employee must frequently stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus.
COMPENSATION AND BENEFITS
LifeMoves offers a competitive salary and comprehensive benefits package, including health, retirement, paid time off, and professional development opportunities.
LifeMoves is an Equal Opportunity Employer (EOE) committed to building a diverse, equitable and inclusive workplace that reflects the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor.  Candidates who are bilingual/bi-cultural, of color, Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive.
This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of LifeMoves. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility. If you require a disability accommodation during the application process, please contact the Human Resources Department at (650) 685-5880.