Job Description

Pediatric Home Service is a national leader in pediatric home care, committed to helping medically complex children live their best lives at home and in their communities. Since 1987, PHS has provided specialized pediatric services and support to children and families, with a focus on delivering exceptional care and putting the child first.

As we continue to grow, we are looking for an experienced and strategic Director of Market Outreach – North Region to lead our Outreach efforts across an 11-state region.

• Position: Director of Market Outreach (Sales)- North Region
• Location: North Region – Minnesota, Wisconsin, Iowa, Nebraska, Kansas, Missouri, Pennsylvania, Delaware, Indiana, Ohio & Kentucky
• Hours: Monday-Friday, 8a-5p
• Travel: Approximately 75–80% throughout the North Region

This is a highly visible leadership opportunity for someone who knows how to build strong healthcare relationships, develop high-performing teams, understand market dynamics, and turn opportunities into strategies that drive sustainable growth.

THE POSITION

As the Director of Market Outreach (Sales) – North Region, you will provide strategic and operational leadership for Outreach across the region. You'll lead and develop the regional Outreach team, strengthen relationships with healthcare professionals and referral partners, identify opportunities for expansion, and partner across the organization to achieve growth goals.

This role requires someone who can balance strategy with execution. You'll be expected to understand what's happening within each market, use data to identify opportunities and challenges, develop your team to execute effectively, and build relationships that strengthen PHS's presence throughout the region.

THE POSITION:

• Develop, lead, and execute the regional Outreach strategy to support growth goals across the North Region.
• Lead, coach, and develop assigned Outreach team members, creating clear expectations and accountability while supporting individual and team growth.
• Build and maintain strategic relationships with physicians, nurses, hospital and clinic teams, healthcare professionals, referral sources, and other industry stakeholders.
• Establish a strong understanding of individual markets within the region and identify opportunities to increase awareness, referrals, market penetration, and growth.
• Analyze market research, sales-related data, patient demographics, referral trends, and performance results to measure progress, forecast growth, and guide strategy.
• Partner closely with Marketing, Operations, clinical leaders, and other internal teams to align Outreach efforts with organizational priorities.
• Identify and evaluate new business opportunities, partnerships, service or product extensions, geographies, and market segments.
• Research market opportunities and potential threats and recommend adjustments to resources and strategies to proactively respond.
• Develop and present business cases, market insights, performance updates, and strategic recommendations to key stakeholders and leadership.
• Cultivate strategic relationships with healthcare organizations, vendors, institutions, community partners, and other external stakeholders.
• Evaluate current market offerings, acceptance, penetration, and expansion opportunities and help implement adjustments as needed.
• Represent PHS at conferences, healthcare events, galas, networking opportunities, and other events throughout the region.
• Support the recruitment, onboarding, performance management, and professional development of Outreach team members.
• Create a culture of collaboration, accountability, strong customer service, and continuous improvement across the regional team.

WHAT WE'RE LOOKING FOR:

• Bachelor's degree from a four-year college or university.
• 3–6 years of related professional experience.
• Previous management or people leadership experience preferred.
• Healthcare industry experience and an understanding of healthcare regulatory requirements preferred.
• Demonstrated ability to build, develop, and maintain strategic professional relationships.
• Experience developing and executing market, outreach, business development, or growth strategies.
• Strong leadership skills with the ability to coach, motivate, and hold teams accountable.
• Ability to analyze market and business data and translate findings into actionable strategies.
• Strong business acumen with the ability to identify opportunities, assess challenges, and recommend solutions.
• Excellent communication, presentation, and relationship-building skills.
• Ability to communicate effectively with a wide range of audiences, including healthcare professionals, community partners, team members, and senior leadership.
• Strong organizational and prioritization skills with the ability to lead initiatives across multiple markets.
• Ability to operate both strategically and tactically in a fast-paced, evolving environment.
• Demonstrated commitment to customer service, quality, and the mission of PHS.
• Ability to travel throughout the North Region as needed to support team members, develop partnerships, attend events, and advance market growth initiatives.

PREFERRED QUALIFICATIONS

• Previous people management experience, including coaching, performance management, employee development, and building team accountability.
• Previous leadership responsibility for a multi-state, multi-market, or geographically dispersed team.
• Experience within home health, home medical equipment/DME, respiratory, infusion, enteral nutrition, specialty pharmacy, post-acute care, hospital/health system outreach, or another related healthcare environment.
• Established understanding of healthcare referral processes and the relationships between providers, hospitals, clinics, post-acute organizations, payers, and home-based care providers.
• Knowledge of healthcare reimbursement, regulatory requirements, payer dynamics, and other factors that influence growth within healthcare markets.
• Experience identifying and evaluating new markets, partnerships, service lines, or business opportunities.
• Experience developing business cases, market assessments, growth plans, or strategic recommendations for senior leadership.
• Experience managing performance through KPIs, referral data, market trends, CRM reporting, or other business intelligence tools.
• Experience partnering with Marketing to develop targeted outreach strategies, campaigns, events, and market-specific initiatives.
• Demonstrated success developing high-performing teams and creating a culture of accountability, collaboration, and continuous improvement.

Beyond experience, we're looking for someone who can see the big picture while staying connected to what's happening in each market. You'll need to be comfortable spending significant time in the field with your team and our healthcare partners, while also stepping back to analyze performance, identify trends, and determine where we should focus next.

The anticipated base salary range for this position is $95,000–$110,000 annually, based on experience and qualifications. This position is also eligible for quarterly performance-based incentives.

At PHS, we are committed to providing fair and competitive compensation while maintaining internal equity across our teams. Final compensation will be determined based on relevant experience, qualifications, and internal equity.

BENEFITS:

• Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
• 401(k) Matching to help secure your future
• Tuition Reimbursement to support your educational and professional growth
• Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
• Health and Dental insurance
• Short & Long Term Disability and Life Insurance

Interested candidates should apply online at http://www.phscareers.com.

We look forward to learning more about you and the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.