Job Description

About Heritage Companies: Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If you lead with heart and believe hospitality can make a meaningful impact, we invite you to join the Heritage family.

Why This Role Matters:

We are seeking a Director of Maintenance & Facilities to join our team at The Clyde Hotel in downtown Albuquerque, New Mexico! In this role, you will lead and oversee all facilities, engineering, and preventative maintenance operations across the property, ensuring the hotel’s physical assets are safe, well-maintained, and consistently guest-ready. This position plays a key role in supporting the guest experience, protecting company standards, ensuring regulatory compliance, and partnering with hotel leadership on capital planning and long-term asset management. This role includes direct supervisory responsibility for the facilities and maintenance team, with a strong focus on leadership development, safety, and operational excellence.

What You’ll Do

• Lead all facilities and maintenance operations, including HVAC, plumbing, electrical, life safety systems, building infrastructure, and grounds.
• Develop and execute preventative maintenance programs to maximize asset life and minimize downtime.
• Respond to urgent maintenance issues and coordinate timely repairs with minimal disruption to guests and operations.
• Recruit, train, schedule, and supervise facilities and maintenance team members.
• Set clear expectations, provide ongoing coaching, and conduct performance evaluations.
• Foster a culture of safety, accountability, teamwork, and service excellence.
• Partner with hotel & corporate leadership on capital planning, renovations, and major repair projects.
• Manage project timelines, budgets, contractor relationships, and quality control.
• Ensure projects align with company standards, safety requirements, and operational needs.
• Manage facilities budgets, forecasts, and expense controls.
• Negotiate and oversee vendor and contractor agreements.
• Track expenditures and identify cost-saving opportunities without compromising quality or safety.
• Ensure compliance with all local, state, and federal regulations, including OSHA, fire/life safety, ADA, and environmental standards.
• Conduct regular safety inspections and audits.
• Maintain accurate documentation for inspections, certifications, and regulatory reporting.
• Collaborate closely with Housekeeping, Front Office, Food & Beverage, and Banquets leadership & teams to ensure seamless operations.
• Proactively address facility issues that impact guest satisfaction and service flow.
• Support special events, high-occupancy periods, and seasonal operational demands.
• Performs other related duties as assigned.

Why You’ll Love Working With Us:

• Competitive pay and comprehensive benefits including a 25% match for 401k!
• Generous employee discounts across Heritage Hotels, restaurants, spa and retail!
• Enjoy complimentary meals during scheduled work shifts!
• Free employee parking!
• Growth and development opportunities!
• Inclusive, people-first culture!

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Requirements

• Strong technical knowledge of building systems, preventative maintenance, and life safety requirements.
• Proven experience managing budgets, capital projects, and vendor relationships.
• Excellent leadership, communication, and problem-solving skills.
• Proven ability to prioritize, multi-task, and adapt in fast-paced environments.
• Perform duties with professionalism, courtesy & accuracy.
• Ability to delegate items when appropriate.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Bachelor’s degree in Maintenance & Facilities Management, Engineering, Construction Management, or related field preferred (equivalent experience considered).
• 5+ years of progressive facilities or engineering leadership experience, preferably within hospitality, resorts, or large commercial properties.