Job Description

Job Location TN Alco Management Inc - Memphis, TN 38103 Position Type Full Time Education Level Bachelor Salary Range $95,000.00 - $115,000.00 Salary Travel Percentage Up to 25% Job Category Training

WHO WE ARE

Welcome to ALCO Management, Inc.

Since 1974, ALCO has been dedicated to providing quality affordable homes and quality jobs for the long term. Across the Southeast, we have acquired, developed, and managed thousands of apartment homes—building not just housing, but lasting community connections.

Our strength comes from the people we serve and the people we employ. We believe in creating safe, supportive environments where residents can thrive and employees can build meaningful careers. Guided by collaboration, accountability, and innovation, we continue to evolve to meet the needs of the communities we serve while honoring the values that have sustained ALCO for over four decades.

At a Glance:

• Manages more than 6,000 apartment homes across 9 states
• Over 40 years of experience in the affordable housing industry
• Widely recognized as an expert in government housing programs

As the Director of Learning & Development, you’ll carry forward this legacy by designing and leading learning strategies that strengthen our teams, support compliance, and deepen ALCO’s impact on the communities we serve.

WHY THIS ROLE MATTERS

• Empowerment Through Learning: You’ll shape the growth and development of every ALCO team member by creating programs that build skill, confidence, and readiness.
• Compliance and Excellence: You’ll translate complex regulations into accessible, learner-centered training that supports both compliance and professional success.
• Culture Building: You’ll help cultivate a culture of curiosity, feedback, and continuous learning—supporting ALCO’s mission of Building Community through education.
• Leadership Development: You’ll coach and prepare managers and emerging leaders to thrive within a growing, mission-driven organization.

OUR MISSION, VISION & VALUES

MISSION:
To own, develop, and manage quality affordable rental housing. We will succeed by following our values. Our success will be measured by the strength of the relationships we build with our partners, which include our residents, employees, investors, and regulators.

VISION:
Building Community

VALUES:

• CARING: We will develop relationships that demonstrate care and concern for the well-being, growth, and success of our partners, which includes our residents, employees, investors, and regulators.
• ANTICIPATION: We will be proactive in identifying needs, opportunities, and trends for the benefit of our partners.
• RESPONSIVENESS: We will respond timely with appropriate urgency and care.
• COLLABORATION: We will work together with trust and open communication to achieve shared goals and build community through strong relationships and shared success.
• GROWTH: We will build upon our relationships to promote the growth and continued success of our company and the communities we serve.

As Director of Learning & Development, you’ll model these values daily—through leadership, curiosity, and the empowerment of others.

ABOUT THE ROLE

The Director of Learning & Development (L&D) leads the strategic design, implementation, and evaluation of training and professional development programs across ALCO. This role ensures learning initiatives are learner-centered, data-informed, and aligned with both compliance requirements and organizational strategy.

You’ll partner with leaders across Property Management, Compliance, Maintenance, and Human Resources to strengthen learning pathways, develop leaders, and embed continuous improvement into the organization’s culture.

This position is ideal for an experienced learning strategist who combines deep expertise in instructional design and adult learning with a passion for developing people and building organizational capability.

WHAT YOU’LL DO

Affordable Housing Training & Compliance

• Lead the design and delivery of training programs that address HUD, LIHTC, Fair Housing, and other affordable housing compliance requirements.
• Partner with Compliance, Property Management, and Maintenance to ensure timely and accurate rollout of policy and regulatory training.
• Evaluate learning outcomes to ensure understanding, engagement, and application in the field.
• Identify and close training gaps through data-driven needs assessments and learning analytics.

Instructional Design & Learning Strategy

• Develop engaging, inclusive, and accessible training programs using multiple modalities (virtual, e-learning, in-person, and microlearning).
• Apply frameworks such as ADDIE, SAM, and the Kirkpatrick Model to design, implement, and evaluate learning solutions.
• Leverage analytics and feedback to continuously improve content and learner experience.
• Collaborate with senior leaders to build scalable onboarding and development programs for community and corporate roles.

Leadership & Team Development

• Lead and coach L&D staff, setting clear goals and development plans.
• Foster a collaborative, feedback-driven environment that supports innovation and growth.
• Partner with leaders to build managerial capability and promote ALCO’s leadership culture.

Learning Operations & Systems

• Oversee the administration and optimization of learning systems (LMS) and technologies.
• Manage learning projects and reporting to ensure operational efficiency and accountability.
• Research and integrate innovative learning tools grounded in adult learning and cognitive science.
• Ensure all programs support long-term knowledge retention, performance, and organizational readiness.

Other Responsibilities

• Maintain strong vendor and partnership relationships to enhance learning offerings.
• Represent ALCO at conferences and industry events as a learning leader.
• Perform other duties as assigned to support the goals of the Talent Division and the organization.

WHAT YOU BRING

Education: Master’s degree in Instructional Design, Adult Learning, Organizational Development, or a related field preferred. Relevant experience may substitute.



Experience:

• Minimum 6 years of progressive experience in learning and development, ideally within affordable housing, property management, or a compliance-driven industry.
• Demonstrated success in designing and delivering training that translates regulations into accessible learning.
• Experience developing leaders and managing culture-building initiatives.
• Expertise in instructional design methodologies, adult learning theory, and digital learning platforms.
• Proven ability to coach, mentor, and manage high-performing teams.
  • Certifications: Formal training or certification in instructional design or learning strategy (e.g., CPTD, ATD ID Certificate, IDOL Academy) preferred.
  • Skills: Strong facilitation, presentation, and communication skills; proficiency in LMS and Microsoft 365 tools.
  • Other Requirements: Ability to travel to ALCO communities as needed and maintain compliance with HUD eligibility standards.

WHAT SUCCESS LOOKS LIKE (6–12 MONTHS)

• ALCO’s learning programs are fully aligned with compliance, operations, and talent strategies.
• Employees experience clear, engaging learning pathways from onboarding through leadership development.
• Training effectiveness is measurable through improved performance and retention.
• The organization demonstrates a strong culture of continuous learning and professional growth.
• The L&D function operates efficiently, with clear systems, analytics, and outcomes.
  
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COMPENSATION & TIMELINE

Salary Range: $95,000 – $115,000, commensurate with experience.
Timeline: Target hire by Q1 2026.

INTERVIEW PROCESS

At ALCO, we follow a structured and collaborative interview process to ensure fairness, clarity, and alignment with our values. The process for the Director of Learning & Development role will include the following stages:

1. Initial Resume Review, Assessment & Screening Calls (HR)
Focus: Screening qualifications, communication skills, and overall fit for the role.

2. First-Round Interview (Hiring Manager + HR Representative)
Focus: Alignment with ALCO’s mission, learning philosophy, and leadership approach.

3. Performance Task
Focus: Completion of a learning design or strategy-based task to demonstrate technical and conceptual expertise.

4. Final Interview (VP of Talent + Senior Leadership Panel)
Focus: Leadership presence, collaboration, and readiness to lead enterprise learning strategy.

Pre-Employment Requirements:
All offers of employment are contingent upon successful completion of a background check and drug screening, in accordance with ALCO’s policies and applicable law.

We value transparency and efficiency throughout the process—ensuring each candidate has the opportunity to demonstrate their strengths while maintaining alignment with ALCO’s mission of Building Community.