Job Description

Director of IT & Infrastructure

Department: Technology

Employment Type: Full Time

Location: Malta

Reporting To: Gilbert Vella

Key Responsibilities

• Drive the Vision: Develop and execute an IT and infrastructure strategy that perfectly aligns with GiG’s broader business objectives and ambitious growth plans.
• Empower the Team: Mentor and manage a high-performing team of 15 IT and Infrastructure specialists, fostering a culture of accountability, continuous learning, and excellence.
• Executive Alignment: Keep the CTO updated on corporate IT health, infrastructure project milestones, and risk management.
• Budget Ownership: Manage and optimize the departmental budget across hardware, software, software licensing, and cloud services to ensure maximum ROI.

• System Oversight: Oversee all internal corporate IT functions, including end-user support, network administration, application management, and security policies.
• Security & Compliance: Guard the fort. Ensure the entire corporate IT environment meets strict compliance standards and industry-leading security practices.
• Workplace Innovation: Continuously evaluate and roll out new tools and technologies that supercharge employee collaboration and productivity.

• Scale the Product: Plan and maintain the core infrastructure hosting GiG’s premier B2B iGaming products, prioritizing scalability, high availability, and bulletproof disaster recovery.
• Vendor Ecosystem: Cultivate and manage strong partnerships with critical third-party vendors, managed services, hardware suppliers, and cloud providers.
• Keep the Lights On: Drive operational processes—including incident response, change management, and configuration management—to guarantee 24/7/365 availability.
• Modernize Infrastructure: Be a champion for automation, comprehensive monitoring, and Infrastructure-as-Code (IaC) best practices.

Requirements

• Proven Leadership: Extensive experience managing and mentoring mid-sized technical teams (15+ specialists) in a fast-moving environment.
• iGaming or High-Availability Experience: A strong background managing high-traffic, B2B SaaS platforms where downtime is not an option.
• Tech Savvy: Deep familiarity with modern cloud ecosystems, automation, and Infrastructure-as-Code (IaC) principles.
• Financial Acumen: Comfortable managing a substantial departmental budget and driving vendor negotiations.
• Operational Resilience: Exceptional incident management skills with a proven track record of maintaining 24/7/365 operations.

Benefits

• Great career development opportunities
• Hybrid working model
• International Health Insurance
• Health and Wellbeing Package (350 EUR per year)
• Birthday Day Off
• Me Time - 1 day off per year