Job Description

We appreciate your interest in joining our team! At Robinson, Inc. we pride ourselves on our manufacturing solutions and ownership culture, which support the industries we serve and our local communities. Robinson is employee-owned and is driven by a dedicated team of skilled professionals that value trust, loyalty, teamwork, integrity, and accountability as the foundations of our organization. We strive to provide customer service that goes above and beyond the standard.

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The Director of IT is responsible for leading the IT team as well as strategic planning, development, implementation and management of the organizations technology infrastructure. This position ensures that all IT systems support the company’s current needs as well as strong future growth.

ROLE + RESPONSIBILITIES (includes but not limited to)

• Develop and Execute the company’s IT strategy aligned with business goals and objectives.
• Oversee the design, implementation and maintenance of all IT systems and infrastructure.
• Manage all IT budgets ensuring fiscally responsible decisions.
• Implement and maintain automated patching and update mechanisms across on-premises and cloud environments.
• Serve as a trusted partner to the executive team and board on technology and organizational capability topics.
• Build and develop a diverse, high-performing IT team through effective hiring, coaching, mentoring, and succession planning.
• Design, develop and deploy artificial intelligence (AI) solutions to address business needs and enhance operational efficiency.
• Ensure that vendor relationships and procurement of technology resources are maintained.
• Assure team is conducting rigorous testing, validation and performance monitoring on all systems to ensure accuracy, reliability and security.
• Establish a regular timeline for reviewing documentation of all systems, architecture, implementation processes and maintenance; ensure all are up to date and accurate.
• Develop reliable metrics for software, hardware, and storage while ensuring strategic capacity planning throughout the organization.
• Report on overall IT performance, risks and opportunities as required.
• Formulate and communicate policies and procedures related to IT; periodically reviews to ensure advancement of the department and organization.
• Identify security vulnerabilities and eliminate them with solutions ensuring overall data security and compliance.
• Review and maintain the organizations disaster recovery process and protocols.
• Lead and Manage the IT team: assure schedules provide proper support to the organization, complete performance reviews timely, determine the need for additional staffing, interview candidates, ensure thorough training and manage discipline when needed.
• Collaborate with other departments to identify and implement all technological needs.
• Ensure that the IT team understands project scope, responsibilities and requirements so that implementation of new or existing systems are smooth.
• Ensure all implementations adhere to ethical standards, data privacy regulations and industry best practices.
• Monitor new and emerging technology advancements and recommend innovative solutions with a focus on AI.
• All other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree required in Information Technology, Computer Science, Programming or other related field
• 10+ years of experience in IT, minimum 5 years leading the department for a large growing company
• Strong knowledge of network architecture, cybersecurity, cloud platforms, AI and enterprise systems
• Excellent leadership, communication and project management skills
• 3+ years of experience in AI development, deployment or implementation; expertise in AI frameworks and libraries
• 5+ years of experience with ERP systems and datal analytic tools
• Familiarity with IT governance frameworks
• Strong analytical and problem-solving skills
• Excellent oral, written and interpersonal skills
• Ability to establish effective working relationships at all levels of the organization
• Supports a client-centered support and services; understands the client is all employees within the organization

LEADERSHIP RESPONSIBILITIES

This position will lead the company’s IT team.

TRAVEL REQUIREMENTS

This position will require occasional travel to sites within WI and future new developments.

At Robinson, we value professionalism, expertise, and a dedication to craftsmanship. We offer a dynamic work environment where employees are empowered to excel and grow within their roles. Join us in our mission to deliver exceptional metal fabrication solutions while fostering a culture of collaboration, innovation, and employee satisfaction.

Robinson is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.