Job Description
At a world-renowned company like JPMorganChase, you can take the lead in shaping the future of technology, unleashing your full potential, and making your mark on the industry.
As a Director of Infrastructure Engineering at JPMorganChase within the Infrastructure Platforms, you manage one large area or multiple smaller ones with advanced technical knowledge to resolve complex issues. Exercise independent judgement within general guidelines and parameters to determine appropriate actions.
Job responsibilities
- Define and execute the strategic vision, roadmap, and service strategy for infrastructure products and services, ensuring alignment with business objectives and customer needs.
- Lead AI-driven transformation initiatives across DMZ, Firewall, and network security services to enhance efficiency, automation, and resilience.
- Drive product innovation through customer engagement, market research, and technology evaluation, translating insights into prioritized roadmaps and deliverables.
- Establish and monitor key performance indicators, including cost optimization, service reliability, security posture, risk management, and operational effectiveness.
- Own portfolio planning, budgeting, business cases, vendor management, procurement, and contract governance to ensure successful service delivery.
- Partner closely with Architecture, Network Engineering, and Operations teams to advance infrastructure modernization and automation-first solutions.
- Lead execution of strategic programs and change initiatives, managing product backlogs, quarterly planning, and delivery against defined objectives and key results.
- Build strong relationships with clients and stakeholders, ensuring business requirements are understood, prioritized, and delivered while providing regular progress reporting.
- Ensure compliance with regulatory, audit, and risk management requirements, representing Network Services in engagements with Audit, Compliance, and regulatory authorities.
- Sets reuse-first expectations for enterprise-authorized AI adoption within the work environment across the function to accelerate delivery and improve decision quality, with human-in-the-loop validation and appropriate handling of sensitive data.
- Establishes governance standards for AI-assisted workflows used in delivery and operational routines, ensuring traceability/auditability and alignment to resiliency, security, and risk expectations.
Required qualifications, capabilities, and skills
- Bachelor’s degree in Computer Science, Cybersecurity, Data Science, Information Technology, Engineering, or a related discipline.
- 10+ years of experience leading large-scale enterprise network engineering, infrastructure services, product management, or operations functions within complex global environments.
- Proven accountability for end-to-end ownership, strategy, delivery, reliability, and continuous improvement of critical network and security services.
- Subject matter expertise in enterprise networking, DMZ architecture, firewall technologies, network security, and modern infrastructure design principles.
- Deep technical knowledge of switching, routing, and security technologies, including firewalls, web application firewalls (WAF), proxies, and related security platforms.
- Demonstrated experience in the engineering, implementation, transformation, and operational management of large-scale network and security infrastructure.
- Strong leadership and stakeholder management skills, with the ability to influence senior executives, drive strategic decisions, and communicate complex technical concepts to diverse audiences.
- Industry-recognized networking or cybersecurity certifications such as CCIE, CISSP, or equivalent advanced technical credentials.
- Demonstrated experience leading teams in the safe use of enterprise-authorized AI capabilities within the work environment for infrastructure engineering workflows, including validation habits and awareness of data sensitivity.
- Ability to define review and approval expectations for AI-assisted recommendations and ensure outcomes align to resiliency, security, and auditability expectations.
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our
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