Job Description

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

DIRECTOR OF IMAGING SERVICES AND STRATEGY | Charleston, SC

Reports to: VP COO, Ambulatory Channel

# of Direct Reports: 10

On-Site: On-site office at Roper Hospital with travel throughout the system spanning all sites, as this is a system role.

Primary Function/General Purpose of Position

The Director of Imaging Services & Strategy provides strategic and operational leadership for imaging services across the health system, including hospital-based, hospital outpatient department (HOPD), and freestanding/retail imaging locations. The Director develops and executes an integrated imaging strategy that optimizes access, market growth, consumer experience, clinical quality, and financial performance across all sites of care.

The Director participates in the development of the organization's retail imaging strategy, including market assessment, competitive analysis, geographic access planning, modality demand and capacity analysis, site selection recommendations, and deployment of imaging assets. The position ensures imaging capacity and modality mix are aligned with population growth, physician demand, referral patterns, payer dynamics, and evolving consumer preferences.

The Director is accountable for operational performance across the imaging network, including productivity, labor management, equipment utilization, access, throughput, quality, patient experience, and financial performance. The Director develops innovative workforce and staffing models that allow the organization to efficiently deploy imaging resources across hospital and ambulatory settings while building a sustainable imaging workforce.

Essential Job Functions

• Develops and executes an enterprise imaging strategy across hospital, HOPD, and freestanding/retail imaging settings, ensuring the appropriate site-of-care model based on clinical need, consumer access, payer dynamics, and economics.
• Leads development of the retail imaging strategy, including market and competitive assessment, geographic access analysis, physician and referral demand, modality needs, capacity modeling, site prioritization, and recommendations for new imaging locations.
• Develops a multi-year imaging modality and capital deployment plan for MRI, CT, PET/CT, mammography, ultrasound, X-ray, and other imaging technologies based on demand, existing capacity, utilization, equipment lifecycle, and projected market growth.
• Establishes performance standards across the imaging network for productivity, staffing, equipment utilization, operating hours, scheduling, access, throughput, quality, patient experience, and financial performance.
• Develops and maintains modality-specific productivity and utilization benchmarks and works with site leaders to address underperformance, excess capacity, access constraints, and variation between locations.
• Leads workforce planning and development for imaging services, including recruitment, retention, career pathways, cross-training, student pipelines, and partnerships with educational institutions.
• Develops and evaluates innovative staffing models, including cross-site staffing, regional staffing pools, flexible scheduling, extended-hours coverage, and remote/virtual imaging workflows where clinically and operationally appropriate.
• Creates an operating model that allows staffing and equipment capacity to be dynamically deployed across the imaging network based on patient demand rather than historical departmental staffing patterns.
• Partners with hospital, ambulatory, physician, finance, strategy, payer contracting, and real estate leadership to optimize imaging services across the continuum.
• Identifies and evaluates emerging imaging technologies, artificial intelligence-enabled workflow, remote operations, and other innovations that can improve productivity, quality, access, and consumer experience.
• Develops executive-level imaging dashboards addressing market share, leakage, access, volume, capacity, productivity, labor cost, equipment utilization, contribution margin, quality, and patient experience.
• Provides recommendations to strategically enhance financial performance and business opportunities across the imaging service line.
• Ensures standardized operating procedures, quality metrics, regulatory compliance, workflow optimization, and performance improvement initiatives are consistently deployed across imaging sites.
• Builds strong relationships with executive, hospital, ambulatory, physician, and operational leaders and leads collaborative teams across functional areas to advance system-wide imaging priorities.

Licensing/Certification

Imaging modality licensure or certification preferred.

Certified Radiology Administrator (CRA) preferred.

Education

Bachelor's degree in healthcare, business, imaging sciences, or a related field required.

Master of Business Administration (MBA) preferred.

Work Experience

Minimum 7 years of progressive imaging leadership experience, including multi-site operational responsibility.

Demonstrated leadership experience in freestanding/retail, non-HOPD imaging required.

Experience developing, expanding, or optimizing a multi-site retail imaging network strongly preferred.

Hospital and/or HOPD imaging leadership experience preferred.

Skills

Hard/Tech/Clinical Skills:

• Hospital, HOPD, and freestanding imaging operations
• Retail imaging strategy and market development
• Market assessment, competitive analysis, and geographic network planning
• Modality demand, capacity, utilization, and capital planning
• Strategic planning and execution
• Productivity and labor management
• Workforce development and innovative staffing models
• Financial analysis and business planning​
• Hospital, HOPD, and freestanding imaging operations
• Modality demand, capacity, utilization, and capital planning
• Quality, regulatory compliance, and patient safety
• Consumer access and patient experience

Soft/Interpersonal Skills:

• Relationship building and cross-functional collaboration
• Change management and leading through influence
• Critical thinking, innovation, and growth mindset

Roper St. Francis Healthcare is an equal opportunity employer.

As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, and short- and long-term disability
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Admin - Radiology - Roper St Francis Healthcare

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com.