Crescent Hotels & Resorts

Director of Human Resources, People and Culture

Crescent Hotels & Resorts  •  Quincy, MA (Onsite)  •  2 days ago
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Job Description

The beautiful Marriott Boston Quincy is seeking a Director of Human Resources, People and Culture.

At our hotel, we believe exceptional guest experiences begin with exceptional associate experiences. We are seeking a dynamic, people-focused Director of Human Resources who is passionate about building culture, developing leaders, and creating an environment where associates feel valued, connected, and inspired to grow.

This role is ideal for an HR leader who thrives in hospitality, understands the pace and complexity of a full-service hotel operation, and believes Human Resources should be a visible, operationally engaged partner to every department in the hotel.

The Director of Human Resources serves as a key member of the hotel Executive Committee and provides strategic leadership across all areas of associate relations, engagement, leadership development, recruitment, training, performance management, culture-building, and HR compliance.

This role will focus heavily on strengthening associate engagement, fostering a positive and accountable workplace culture, and developing leaders at all levels of the organization. The ideal candidate is highly visible, approachable, operationally engaged, and passionate about creating meaningful associate experiences that ultimately elevate the guest experience.

Key responsibilities include: Associate Engagement and Culture, Leadership Development and Human Resources Operations. This position is 100% on-property.

Qualifications

  • Minimum 5 years of Human Resources leadership experience within a hotel environment required
  • Full-service hotel experience strongly preferred
  • Marriott brand experience and knowledge of Marriott HR systems and platforms preferred
  • Proven experience driving associate engagement and culture initiatives
  • Strong employee relations and leadership coaching background
  • Ability to influence and partner effectively with operational leaders
  • Excellent communication, presentation, and facilitation skills
  • Highly organized with the ability to manage multiple priorities in a fast-paced hospitality environment
Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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