Job Description

Job Location: Group Services Office - Grand Rapids, MI 49548Position Purpose and Responsibilities
The Director of Human Resources provides both strategic leadership and hands-on execution of the company’s human resource strategy. This role serves as a key business partner to the executive leadership team, aligning people strategies with organizational goals to drive performance, growth, and a high-engagement culture.
Key Responsibilities
Strategic Human Resources Leadership
- Business Partnership & Strategy
- Serve as a trusted advisor to the leadership team, ensuring Human Resources is fully integrated into business planning and strategic decision-making. Strengthen HR’s credibility by driving initiatives that support organizational change, growth, and operational excellence.
- Talent Management & Succession Planning
- Design and lead a comprehensive talent management and succession planning process for critical roles. Identify capability gaps and ensure robust development plans are implemented to build leadership bench strength.
- Talent Acquisition & Retention
- Oversee company-wide recruiting and retention strategies. Build and sustain talent pipelines through partnerships with schools, industry associations, and community organizations. Establish best-in-class hiring practices and actively participate in the recruitment of key positions. Lead initiatives to improve retention and employee engagement.
- Learning & Development
- Champion a culture of continuous learning by developing and enhancing training programs that support both individual growth and organizational capability.
- Culture & Continuous Improvement
- Support and reinforce lean manufacturing principles by promoting a culture of employee involvement, accountability, and continuous improvement.
Functional Human Resources Leadership
- Employee Engagement & Communication
- Lead initiatives to enhance employee satisfaction, engagement, and communication, leveraging survey feedback and other insights to drive meaningful improvements.
- Benefits & Wellness Strategy
- Lead the design, administration, and continuous improvement of the company’s benefits programs, including healthcare, retirement, and ancillary offerings. Manage vendor relationships, plan design, compliance, and cost strategies to ensure competitive and sustainable programs.
- Safety Leadership
- Sustain and strengthen the company’s strong safety culture by continuously improving safety programs, policies, and practices.
- HR Planning & Policy Development
- Develop and execute the annual HR business plan in alignment with organizational priorities. Establish and maintain HR policies and programs that support business objectives and compliance requirements.
- HRIS Strategy & Optimization
- Own the strategy, design, and ongoing maintenance of the company’s HRIS. Ensure the system effectively supports payroll, benefits administration, reporting, compliance, and employee lifecycle processes. Drive continuous improvement in system utilization, data accuracy, and process automation across all locations.
- Compensation & Performance Management
- Design and manage competitive compensation structures, performance management systems, and benefits programs. Ensure programs are effective, equitable, and aligned with business goals.
- Team Leadership & Development
- Lead, coach, and develop the HR team, fostering a culture of accountability, mentorship, and continuous improvement. Ensure effective performance management and professional growth within the function.
- Operational Support & Employee Relations
- Partner closely with operations leadership to address workforce challenges, provide guidance on employee relations, and support a positive and productive work environment.
- Compliance & Risk Management
- Ensure compliance with all applicable federal, state, and local employment laws and regulations (e.g., OSHA/MIOSHA, EEO, ERISA, Michigan ESTA, wage and hour laws). Serve as the primary liaison with legal counsel and regulatory agencies, managing risk and overseeing required reporting.
Professional Attributes, Personal Traits and Alignment with Cascade Values
- Business Acumen
- Demonstrates a strong business mind, quickly understanding financial and operational priorities and translating them into practical, high-impact people strategies.
- Human Resources Expertise
- Brings deep knowledge of leading HR practices with the ability to design, implement, and continuously improve HR programs. Leverages data, technology, and HR systems to evaluate effectiveness, improve processes, and drive informed decision-making.
- Communication & Advisory Capability
- An effective communicator and trusted advisor who listens actively, seeks diverse perspectives, and provides practical, well-reasoned guidance. Anticipates challenges and proactively addresses immediate and long-term organizational needs.
- Influence & Leadership Presence
- Possesses strong influencing skills with the ability to build alignment and drive outcomes. Persuasive and appropriately assertive, with the confidence to challenge when necessary.
- People Leadership & Team Development
- Proven ability to lead, motivate, and develop high-performing teams. Fosters collaboration, accountability, and engagement while delivering results without compromising quality or culture.
- Results Orientation
- Highly goal-driven with the ability to prioritize effectively, allocate resources strategically, and execute with discipline. Instills a strong sense of ownership and accountability across the organization.
- Strategic & Systems Thinking
- Thinks broadly and systemically, contributing to the design and execution of organizational structures, processes, and initiatives that align with and support business objectives.
- Integrity & Ethics
- Demonstrates the highest standards of personal and professional integrity, earning trust through consistent, ethical decision-making and actions.
Reporting Structure
•    Reports to: President
•    Member of: Senior Leadership Team (CEO, President, CFO, VP Sales, General Managers)
•    Direct Reports:
o    HR Managers (Great Lakes, Mid-State, Atlantic)
o    Benefits Administrator

Work Environment & Travel
•    Based in the greater Grand Rapids, Michigan area
•    Regular travel required to High Point, North Carolina facility
•    Fast-paced, growth-oriented manufacturing environment

QualificationsExperience,

Qualifications and Education
- Professional Experience
- The ideal candidate will bring a well-rounded Human Resources background, including a minimum of 10 years of progressive leadership experience. Prior experience in a multi-site manufacturing environment is strongly preferred.
- Education
- A bachelor’s degree is required; advanced education or relevant certifications are a plus.
- Values Alignment & Leadership Style
- Demonstrates alignment with Cascade’s core values: hard working, teamwork, accountability, a passionate “can-do” attitude and safety. Leads with a servant leadership mindset, effectively supporting and engaging a diverse workforce of both hourly and salaried employees.
- Comprehensive HR Expertise
- Proven experience across a broad range of HR disciplines, including talent management and succession planning, workforce planning, talent acquisition, compensation and rewards, benefits administration, and leadership and organizational development. Experience driving improvement in safety and experience in lean manufacturing principles is highly valued.
- HR Systems & Data Management
- Demonstrated ownership of HRIS strategy, design, implementation, and ongoing optimization. Experience leveraging HR systems to improve data integrity, reporting, and process efficiency across a multi-site organization. Experience with Paycom is a plus.
- Strategic Partnership
- Acts as a true strategic partner to senior leadership, ensuring HR is fully integrated into business planning, corporate strategy, and operational execution. Comfortable engaging in constructive dialogue and healthy debate to challenge assumptions and drive continuous improvement.
- Professional Engagement & Continuous Learning
- Actively engaged in the HR community, with a track record of networking and staying current on emerging trends and best practices. Familiarity with tools and frameworks such as the EOS (Entrepreneurial Operating System) and CliftonStrengths is a plus.
Professional Attributes, Personal Traits and Alignment with Cascade Values
- Business Acumen
- Demonstrates a strong business mind, quickly understanding financial and operational priorities and translating them into practical, high-impact people strategies.
- Human Resources Expertise
- Brings deep knowledge of leading HR practices with the ability to design, implement, and continuously improve HR programs. Leverages data, technology, and HR systems to evaluate effectiveness, improve processes, and drive informed decision-making.
- Communication & Advisory Capability
- An effective communicator and trusted advisor who listens actively, seeks diverse perspectives, and provides practical, well-reasoned guidance. Anticipates challenges and proactively addresses immediate and long-term organizational needs.
- Influence & Leadership Presence
- Possesses strong influencing skills with the ability to build alignment and drive outcomes. Persuasive and appropriately assertive, with the confidence to challenge when necessary.
- People Leadership & Team Development
- Proven ability to lead, motivate, and develop high-performing teams. Fosters collaboration, accountability, and engagement while delivering results without compromising quality or culture.
- Results Orientation
- Highly goal-driven with the ability to prioritize effectively, allocate resources strategically, and execute with discipline. Instills a strong sense of ownership and accountability across the organization.
- Strategic & Systems Thinking
- Thinks broadly and systemically, contributing to the design and execution of organizational structures, processes, and initiatives that align with and support business objectives.
- Integrity & Ethics
- Demonstrates the highest standards of personal and professional integrity, earning trust through consistent, ethical decision-making and actions.