Hilton

Director of Human Resources

Hilton  •  Selangor, MY (Onsite)  •  1 day ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for developing and executing a comprehensive human resources strategy that supports the company's long-term business objectives and culture. As a Director of Human Resources, you’re not just leading the hotel’s HR function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

  • Lead HR strategy and operations: Develop and execute HR strategies aligned with the hotel's business objectives, ensuring compliance with corporate HR policies and local regulations
  • Drive talent acquisition and workforce planning: Oversee recruitment, onboarding, and workforce planning to attract and retain top talent while optimizing labor costs
  • Develop and engage talent: Oversee training programs, performance evaluations, and succession planning to support career growth and leadership development
  • Manage team member relations: Guide employee relations, conflict resolution, and labor contract compliance, including grievance handling and negotiations
  • Oversee HR policies and compliance: Establish and enforce HR policies, ensuring adherence to employment laws, wage and benefit administration, and workplace safety regulations
  • Support financial goals: Develop and manage the HR budget, ensuring efficient use of resources while supporting hotel operations
  • Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality Acting with Integrity and always doing the right thing. Inspiring others through Leadership A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

  • Extensive HR experience across key functions—recruitment, training, performance management, and employee relations.
  • Bachelor’s degree or higher in Human Resources, Business Administration, or related field.
  • Strong understanding of labor laws, employment regulations, and compliance standards.
  • Commitment to professional ethics, confidentiality, and transparent practices.
  • Proven ability to lead HR teams and influence organizational culture.
  • Familiarity with HRIS systems and other HR-related software.
  • Excellent interpersonal and strategic communication abilities.
  • Able to adapt to a dynamic hotel environment and support operational needs.
Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Hilton

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
McLean, VA
Year Founded
1919
Social Media