Job Description

Brief Job Description (essential functions of the job):

The Office of Streets' Cabinet, which includes Public Works, Office of the Parking Clerk, Transportation Departments, and payroll division, is committed to delivering exceptional City services, building great streets, and implementing a transportation plan that works for all. In order to achieve those goals, the Departments need to be well-staffed, well-trained, and well-supported. The Director of Human Resources- and the Human Resources Team that s/he leads - is at the heart of that effort.

This work includes recruiting, developing, and retaining a talented, diverse staff in those departments. It includes supporting all levels of management/supervisors' efforts to motivate and manage staff while providing human resources advice, counsel, and decisions.

In this work, the Director of Human Resources reports to the Chief of Streets and works closely with the City's Office of Human Resources, Office of Labor Relations, and Central Payroll departments.

Responsibilities

The Director of Human Resources directs a human resources program that includes, but is not limited to,

• Recruitment, selection, retention, processing of personnel transactions, compensation administration, employee relations and disputes, collective bargaining, civil service, benefits administration, attendance management, implementing personnel policies and procedures, workers’ compensation, and payroll.
• Promotes and implements human resource values by planning and managing human resource programs and payroll.
• Responsible for the Office of the Streets, Public Works Department, Office of Parking Clerk, and Transportation Department annual budget.
• Responsible for all personnel transactions department-wide.
• Acts as internal liaison to the City’s Office of Human Resources, Office of Labor Relations, the Law Department, Central Payroll Department, and other city departments as required.
• Employee recruitment, selection, evaluation, development, and retention.
• Mediates and/or assists in conflict resolution on departmental personnel matters, employee relations & disputes.
• Enforces compliance with applicable federal, state, and local laws.
• Works closely with the City's Office of Human Resources and Office of Labor Relations to assist with grievance processing, collective bargaining, administration of disciplinary action, and administrative or judicial proceedings.
• Acts as the Hearing Officer for the department in the administration of discipline and in the grievance process, and performs related work as required.
• Responsible for the care and custody of all personnel files
• Performs special projects and other related work as required.

Required to work any and all emergencies as directed by the Chief of Streets or designee.

Minimum Entrance Qualifications

• At least ten (10) years of paid professional experience in Human Resources Management in an administrative or management capacity, of which five (5) years must have been in a supervisory or managerial capacity.
• A bachelor’s degree in human resources, public administration, or business administration is required. Master’s degree or other advanced degree in public administration, human resources, or related field is strongly preferred.
• Experience handling employee relations matters and conducting workplace investigations strongly preferred.
• Knowledge of human resources administration, labor and employment laws, policies, and procedures required.
• Knowledge of municipal administration and Civil Service rules and regulations preferred.
• Strong leadership, project management, and communication skills are required.
• Knowledge of budget preparations and procedures.
• Demonstrated proficiency in the Microsoft Office suite, PeopleSoft, or similar human resources information systems preferred.
• Ability to exercise good judgment and focus on detail as required by the job.
• Ability to work effectively in a multi-cultural, multi-ethnic work environment.
• Ability to set and manage priorities in a changing work environment.
• Demonstrated ability to mediate personnel matters within a heavily unionized environment.
• Demonstrated ability to lead and develop staff members.
• Ability to exercise good judgment and focus on detail as required by the job.

Preferred Qualifications:

• Training and experience in public personnel management and/or labor relations.
• Academic training with an emphasis in human resources, labor relations, and/or public administration.
• Professional Human Resource (SPHR) or (PHR) certificate.

BOSTON RESIDENCY REQUIRED

Terms:Union/Salary Plan/Grade: Non-Union/MM2-12

Hours per week: 35