Job Description

Job Location: COTA - Austin, TX 78617Job description:
Job Overview
Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR, and MotoGP attracting global fans during championship races on the famed Circuit and LiveNation producing over 30 headline concerts every year at the Germania Insurance Amphitheater.
We are seeking a dynamic and energetic Director of Hospitality and Special Events to lead our hospitality initiatives and orchestrate memorable events that elevate our brand experience. This pivotal role combines strategic oversight with hands-on management of event planning, venue operations, guest services, and hospitality programs. The ideal candidate will possess a passion for creating exceptional guest experiences, a flair for marketing and upselling, and a proven ability to coordinate complex events with precision. Join us to inspire teams, build lasting relationships, and deliver outstanding hospitality that leaves a lasting impression.
Duties
- Oversee all aspects of event planning, including all front of house operations
- Lead the hospitality team in delivering exemplary guest services, ensuring every visitor’s experience exceeds expectations.
- Manage budgets effectively, including cost control, vendor negotiations, and upselling opportunities to enhance revenue streams.
- Coordinate with catering services, banquet teams, and external vendors to ensure seamless event execution.
- Implement innovative marketing initiatives to boost event visibility and engagement across multiple channels.
- Supervise the organization of special events such as races, concerts and gatherings, while maintaining high standards of quality and professionalism.
- Foster strong relationships with clients, partners, and stakeholders through excellent communication skills and personalized service.
- Monitor industry trends in hospitality, event management, and guest services to continuously improve offerings and operational efficiency.
- Ensure compliance with safety regulations, licensing requirements, and contractual obligations for all events.

Qualifications

Qualifications
- Proven experience in hospitality management, event planning, or related roles within large venue settings.
- Strong negotiation skills with the ability to secure favorable contracts with vendors and partners.
- Excellent organizational skills with the ability to manage multiple projects simultaneously under tight deadlines.
- Exceptional communication skills for effective collaboration with teams, clients, and stakeholders.
- Hands-on banquet experience along with knowledge of catering operations and resturant environments.
- Familiarity with budgeting processes and financial management for large-scale events.