Job Description

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• MD or DO
• Board Certified
• Knowledge of computer systems and applications to include EPIC

Experience / Qualifications

• MD or DO
• Board Certified or Board eligible.
• Minimum of two years of leadership experience required.
• Experience with quality improvement, patient safety, and hospital operations required.
• Strong communication, collaboration, organizational, and leadership skills.
• BLS certification through the American Heart Association for Healthcare Providers.

The Hospitalist Medical Director provides clinical and administrative leadership for the hospitalist program, ensuring the delivery of safe, high-quality, efficient, and patient-centered inpatient care. The Hospitalist Medical Director leads by example, providing clinical hospitalist services for approximately 75% of total time commitment. . He / she serves as a key liaison between hospitalists, medical staff leadership, nursing, hospital administration, and other clinical departments.

Quality & Patient Safety

• Lead hospitalist participation in quality and patient safety initiatives.
• Monitor hospitalist-specific quality metrics and develop improvement plans.
• Promote evidence-based clinical practice and compliance with hospital policies and protocols.
• Monitor outcomes including mortality, readmissions, hospital-acquired conditions, infections, medication safety, and other relevant measures.
• Participate in peer review, adverse event reviews, root cause analyses, and performance improvement initiatives.
• Establish physician accountability for quality and patient safety outcomes.
• Facilitates data transparency and provides direct feedback to individual Hospitalists regarding quality and patient safety metrics

Operations & Patient Flow

• Partner with hospital leadership to improve patient throughput, length of stay, admissions, and discharge processes.
• Reduce avoidable days and delays in care.
• Promote timely documentation, discharge planning, and transitions of care.
• Collaborate with Case Management, Utilization Management, and Clinical Documentation Integrity.
• Support appropriate resource utilization and cost-effective care.

Patient Experience

• Promote compassionate, patient-centered care and effective physician communication.
• Monitor hospitalist-related patient experience results and address opportunities for improvement.
• Encourage clear communication with patients, families, and caregivers.
• Facilitates data transparency and provides direct feedback to individual Hospitalists regarding patient experience

Strategic & Financial Leadership

• Partner with hospital leadership on strategic priorities and development of the hospitalist program.
• Monitor hospitalist productivity, staffing, and program performance.
• Participate in budgeting, staffing-model development, and program improvement initiatives.
• Identify opportunities to improve quality, efficiency, access, and financial performance.

Regulatory & Medical Staff Responsibilities

• Promote compliance with CMS, Joint Commission, state regulations, medical staff bylaws, and hospital policies.
• Participate in Medical Executive Committee and other medical staff or hospital committees as assigned.
• Support accreditation, regulatory, credentialing, peer review, and quality activities.

Clinical & Physician Leadership

• Provide leadership and oversight of the hospitalist program.
• Establish expectations for clinical performance, professionalism, communication, productivity, and accountability.
• Support recruitment, onboarding, retention, scheduling, and professional development of hospitalist physicians and APPs.
• Promote collaboration among hospitalists, nursing, specialists, emergency medicine, and ancillary services.
• Address physician performance concerns through coaching, education, and appropriate performance improvement processes.

• Effectively uses and role models current management techniques and theories, encouraging the decision-making skills of staff members and providing insight and leadership in complex situations.
• Supervises the development of service policies, procedures, and operating guidelines. Collaborates with other services within the division. Ensures that information is disseminated to staff is monitored for effectiveness and changed as needed.
• Understands and enforces all hospital and personnel policies and procedures.
• Lead and/or serve on hospital and Patient Care Services committees, teams, and work groups as required.
• Assigns individual hospitalists to participate and serve on hospital committees.
• Performs other duties as assigned.

Leadership Competencies

Establishing Relationships

Builds effective networks, working relationships, and alliances with a broad range of stakeholders (both internal and external) in order to collaborate effectively within divisions and across boundaries. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Developing Talent

Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively. Guides and supports the professional development of individuals so that they can fulfill future job/role responsibilities, define career goals, and establish development plans to achieve them; gives people constructive, developmental feedback and advice. Invests time and resources into building the capabilities of team members.

Inspiring and Motivating Others

Fosters commitment and cohesiveness by motivating, guiding, and facilitating cooperation within the organization toward goal accomplishments. Can persuade others, build consensus, and ensure cooperation from others to gain genuine acceptance for ideas and accomplish “win-win” solutions. Emphasizes the importance of people’s contributions; lets staff know why their work is important and how it will benefit themselves and others; ties work activities to people’s personal career goals and life interests.

Demonstrating Emotional Intelligence

Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.

Acting with Integrity

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Acting Strategically

Makes long-range plans by formulating business objectives and setting priorities which support organizational change in light of the internal and external trends. Aligns day to day activities around broader organizational goals and objectives; prioritizes resources based on the strategic objectives of the organization; recognizes and rewards staff based on how their actions support the broader needs of the organization.

Being a Champion for Change and Innovation

Challenges the status quo; Stands alone and speaks out in defense of personal principles; Encourages people to question existing methods, practices, and assumptions. Effectively balances risk and opportunities; thinks through potential positive and negative outcomes. Supports people in their efforts to try new things. Generates novel and valuable ideas and uses these ideas to develop new or improved processes.

Navigating Organizations

Understands the capacity, ability, and potential results of internal and external stakeholders as well as politics on organizational functioning and success. Understands the value and ability of internal and external stakeholders, as well as the effect of culture and politics on organization function. Understands how work gets done in organizations; builds networks that allow them to efficiently drive projects through the organizational structure; maximizes productivity while staying within constraints of formal organizational policies and rules.

Communicating Effectively

Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the organization and stakeholders.

Promoting Diversity and Inclusion

Treats all people with dignity and respect by being fair and consistent. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Setting a Strategic Vision

Acts as a catalyst for organizational change by building a shared vision with others which ensures alignment of the organization’s vision, strategic plan, mission, and values; influences others to translate vision into action. Identifies and articulates the strategic goals and direction of the organization, division, or group; establishes connections between short – term and long-term objectives.

Holding Self and Others Accountable

Sets clear performance expectations and objectives for self and others; evaluates work performance and provides feedback to others; recommends proper training and coaching when appropriate; ensures recognition for positive results and takes corrective actions to resolve performance problems as appropriate.

Physical Requirements

This job can be physically demanding at times requiring stooping, sitting, standing, and walking for long periods of time. The team member will need to frequently assist lifting patients and heavy equipment. Must be able to work in a stressful environment, work independently, making sound decisions, detail oriented, alert, and self-motivated. Ability to push/pull up to 40lbs, carry and lift up to 50lbs.

Threshold Requirements

• These threshold requirements are required and completed on a yearly basis.
  • Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation.
  • TB/PPD Surveillance Program
  • Maintenance of required professional licensing and/or certification(s).

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associates with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.