Job Description

The High Jewelry Director will lead the tactical approach in developing the HJ business performance as well as the development of a community of experts within the Market. This individual will be managing and monitoring the performance of HJ as well as assisting in creating tools to develop a Community of Experts, able to support in high jewelry sales.

The ideal candidate must be able to think strategically while also being hands-on in overseeing the day-to-day execution of the agreed upon strategy with a focus on clients, people, and brand desirability. They must model and champion our core belief; People Make the Difference and our values; Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit.”

Key Accountabilities

High Jewelry Sales & Business Development

• Work with market Client Relations leaders to develop and execute effective outreach for HNW clients.
• Partner with Regional Client Relations teams to better understand local asks to proactively propose methods, tools and assets better answer their needs.
• Partners with merchandising and Zone High Jewelry teams to meet and exceed client needs and expectations as it relates to HJ assortment.

Developing a community of High Jewelry Experts

• Initiate the creation of a community of High Jewelry Experts with strong knowledge on stones and jewelry making, yet with strong ability to story tell around the collection.
• Create a training plan with strong timeline and expectations to ensure that their community of experts are able to act a third party during High making sales are acting as third party.
• In partnership with zone partners, identify internal and external profiles that could be selected to be part of this community.
• Constantly, look for new and creative opportunity to engage this community by giving them the exposure and support to allow for continuous learning in order to keep them engage and up to date with latest industry insights.

Qualifications

• 8+ years of related experience
• Qualification in gemology (GG level preferred)
• Strong written, verbal and presentation skills
• Ability to effectively manage a budget and support local initiatives
• Luxury Watch and Jewelry industry experience
• Previous experience in a client relations/client facing role

Performance Measures and Scope of Role

• Zone High Jewelry sales results
• Build a community of experts recognized as an impactful business driver in the zone