Job Description

Department

Crown Graduate Program in Health Administration

About the Department

As one of the first schools of social work in the United States, the Crown Family School of Social Work, Policy, and Practice has shaped the field for more than 100 years. As part of the University of Chicago, the Crown Family School shares the University's core values and distinctive intellectual culture. Crown Family School faculty, staff, and students focus on identifying solutions to complex social problems through research, training, and direct community engagement. Guided by an interdisciplinary tradition, Crown Family School scholars conduct innovative research to address interconnected social challenges such as educational inequality, health disparities, crime and violence, poverty, and child and family welfare—working at multiple scales, from individual to policy-level interventions. More than 10,000 Crown Family School graduates in the US and globally hold leadership positions in academia, at nonprofits, in business, and at governmental agencies. The Crown Family School is the home of three academic centers. These include the Susan and Richard Kiphart Center for Global Health and Social Development, the Kersten Institute for Urban Education, and the Center for Climate, Health, and Society (CHAS). More information may be found at https://crownschool.uchicago.edu/.

Graduate Program in Health Administration and Policy (GPHAP) is housed in the Crown Family School of Social Work, Policy, and Practice and has assembled a rich and diverse set of intellectual resources from across the university for students who are looking to make an impact in the health care field. The next generation of health care leaders will require not only a diverse skill set and an entrepreneurial spirit, but deep interdisciplinary training in health care systems and health equity—the kind of world-renowned training offered at the University of Chicago—in order to tackle the health care policy, program and management issues of today.

GPHAP was founded in 1934 and is unique among health programs in the United States in recognizing this and draws students out of silos to connect and blend their expertise to solve the complex problems of our time. GPHAP enables students to earn either a Certificate in Health Administration and Policy or a Certificate in Health Administration and Policy with a Concentration in Global Health, while earning a degree in one of the participating graduate schools on campus: The Booth School of Business, the Harris School of Public Policy, The Law School, the Pritzker School of Medicine, and the Crown Family School of Social Work, Policy, and Practice.

Job Summary

This individual in this part-time, benefits-eligible position directs the Graduate Program in Health Administration and Policy (GPHAP) which serves students across five schools: the Crown School of Social Work, Policy, and Practice; Booth School of Business; the Law School; Pritzker School of Medicine; and Harris School of Public Policy. GPHAP includes both a U.S. and global health track. The Director serves as the primary contact with approximately 90 students regarding recruitment and participation in the program. The Director is engaged in student orientation, tracking completion of GPHAP requirements, placements in internships, and coordination and management of connections to over 1000 GPHAP Alumni. The Director communicates with staff and faculty across all five participating schools for recruitment and to connect GPHAP students to interdisciplinary activities across the university and the medical center. The Director works with entities across the university such as the Deans of Students at all the schools to communicate how GPHAP connects to the requirements of their programs, the University Registrar to assure that GPHAP certification is reflected on student transcripts, and the Chief of Staff to executive leadership at UChicago Medicine to coordinate summer internships at the medical center. The Director manages communications to GPHAP students, which include a weekly newsletter, the GPHAP website, canvas site, listservs, and social media. The Director manages the activities of a student intern during the academic year.

The average weekly hours of the position are 20/week, with variations based on peak times and weekly activities, as approved in advance from the manager. The individual will be paid based on actual hours worked, as this is position is designated as non-exempt per the Fair Labor Standards Act.

Responsibilities

• Works with Academic Director to develop program strategy.
• Works with Academic Director to plan events and programmatic initiatives.
• Responsible for implementing events and programmatic initiatives, which includes reaching out to key UChicago Medicine and community partners to develop summer internships, research assistantships, and independent student projects.
• Leads and organizes the admissions to GPHAP process including recruitment through participating schools, admission, review, and acceptance.
• Plans an orientation session each year for incoming GPHAP students.
• Plans the academic event calendar ideally in the summer for the following academic year in consultation with the Academic Director.
• Coordinates and manages connections to over 1000 GPHAP Alumni and facilitates meetings for students with Alumni as part of GPHAP’s mentorship program.
• Communicates with alumni to receive program feedback and to develop alumni programing.
• Plans and conducts fall quarter follow up meetings with second year students to make sure students are on track with program requirements; hold end of winter quarter meetings with second year students to confirm courses and make sure they are on track to receive GPHAP Certificate.
• Connects current students to GPHAP alumni and creates networking opportunities and mentoring opportunities for alumni with students including at least one major Alumni/Student networking gathering.
• Stays up-to-date on challenging issues in health care to ensure that programming for GPHAP students is relevant and will help them make a positive impact when they graduate.
• Conducts informational sessions at the participating schools to inform incoming students about GPHAP.
• Places students in internships including Research Assistantships; Erikson Fellowships; and, in collaboration with the Academic Director, Quern and Brown Fellowships.
• Authorizes payments of stipends to GPHAP students.
• Works with staff at the Crown School to implement and support the program including the Dean of Students office, IT, HR, Development, Finance and Budgeting, and Meeting Support.
• Learns expense software and runs monthly expenses for report out to Academic Director.
• Develops Budget proposal for each fiscal year in consultation with the Academic Director.
• Participates in staff meetings at the Crown School.
• In collaboration with the Academic Director, identifies students for Erikson, Quern, and Brown Fellowships and distinguished awards at year-end.
• Advises students as needed; writes letters of recommendation for students and alumni as appropriate.
• Works with the Academic Director to convene the GPHAP Advisory Board, as needed.
• Maintains essential historical records for the program, and updates processes and procedures as needed.
• Manages a student worker who perform operational and administrative tasks.
• Confers the GPHAP Certificate after careful audits that all requirements have been completed, transmits names to the University Registrar, and works with the Academic Director to hold a special GPHAP Certificate Ceremony at the end of each academic year.
• Uses in-depth knowledge and experience to administer the delivery of services to program participants and/or beneficiaries such as communicating with programs sponsors and academic advising for undergraduate students.
• Develops and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate.
• Manages program budgets and recommends or makes budgetary recommendations.
• Has a deep understanding when interacting with faculty, researchers and staff for committee work or information.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Certifications:

Preferred Qualifications

Education:

• Master's degree in a health-related field.

Experience:

• Five years of experience in the health care industry; some exposure to both US and global health policy issues.
• Experience working for university-level academic programs.

Technical Skills or Knowledge:

• Microsoft Suite (Outlook, Word, Excel, Access, PowerPoint).

Preferred Competencies

• Openness to learning new skills such as budgeting software and uses of AI as appropriate.
• Long-term and short-term strategic planning and programmatic development thinking.
• Ability to work well with a wide range of constituencies--faculty, students, staff, alums, community partners and employers.
• Experience working with graduate students.
• Ability to work both independently and as part of a team.
• Multi-task, plan and prioritize to simultaneously meet multiple program and organizational goals.
• Meet deadlines; maintain confidentiality, and problem solve.
• Focus on continuous process improvement and operational efficiency.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to function well in a high-paced and at times stressful environment.

Working Conditions

• Hybrid work schedule, on-site at the Hyde Park campus in Chicago.
• Stamina necessary to visit 5 participating programs, and to visit outside placement sites in the Chicago area.

Application Documents

• Resume (required)
• Cover Letter (required)
• Three References (upon request)

The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Administration & Management

Role Impact

Individual Contributor

Scheduled Weekly Hours

20

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Hourly

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FLSA Status

Non-Exempt

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Pay Range

$44.00 - $54.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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