Hilton

Director of Golf - Franchise

Hilton  •  £48k/yr  •  Santa Fe, NM (Onsite)  •  3 hours ago
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Job Description

The Director of Golf provides strategic leadership and operational oversight for all golf operations while ensuring seamless integration with the resort's luxury hospitality standards. This position is responsible for delivering an exceptional guest experience, maximizing financial performance, leading a high-performing team, and maintaining the golf course and clubhouse as a premier destination. The role partners closely with resort leadership to uphold AAA Four-Diamond service standards across every touchpoint.

ESSENTIAL RESPONSIBILITIES:

  • Lead all aspects of golf course and clubhouse operations.
  • Develop and execute annual operating and capital budgets.
  • Drive revenue through green fees, memberships, tournaments, retail, food and beverage, and special events.
  • Ensure exceptional guest satisfaction consistent with Four-Diamond luxury standards.
  • Recruit, develop, coach, and evaluate department managers and staff.
  • Collaborate with the Golf Professional, Golf Course Superintendent, Food & Beverage, Sales, and Resort Operations teams.
  • Maintain excellence in golf course conditioning and facility presentation.
  • Oversee merchandising and retail operations in the golf shop.
  • Develop marketing initiatives that increase rounds played and resort golf packages.
  • Manage vendor relationships, purchasing, and inventory controls.
  • Ensure compliance with safety, environmental, and regulatory requirements.
  • Analyze operational metrics and implement continuous improvement strategies.
  • Represent the golf operation in community events and industry organizations.
  • Utilize the resources of player development programs

Utilize the resources of PGA player development programs

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

  • Bachelor's degree in Hospitality Management, Business Administration, Golf Management, or related field preferred.
  • Minimum 7–10 years of progressive leadership experience in golf, club, or luxury resort operations.
  • Experience managing championship golf facilities within an upscale resort environment preferred.
  • Proven success managing multimillion-dollar operating budgets.
  • Strong knowledge of golf operations, agronomy, clubhouse management, retail, food and beverage, and resort integration.
  • Excellent communication, leadership, and organizational skills.
  • Proficiency with golf management systems, property management systems, Microsoft Office, and financial reporting software.

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

  • Post-Secondary Degree or equivalent in golf administration, business or closely related field. Commensurate experience may be substituted for educational requirement.

  • Minimum of seven (7) years working within the golf industry, three at a senior management level

  • External knowledge of the golf industry, the golf game and golf etiquette

  • A Class A PGA membership is an asset

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  • Ability to work outdoors in varying weather conditions.

  • Ability to walk the golf course and clubhouse daily.

  • Availability to work weekends, holidays, and special events.
  • Ability to lift up to 40 pounds as needed.
  • On 24-hour emergency call
  • Travel required.

PREFERRED CERTIFICATIONS:

  • PGA of America Professional preferred
  • Club Management Association of America certification (CCM) preferred
  • CPR and First Aid certification


This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible for compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Hilton

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
McLean, VA
Year Founded
1919
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