Job Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

With a celebrated legacy and newly completed renovations, Fairmont Jasper Park Lodge has entered an exciting new chapter, one that redefines our iconic mountain resort as a world-class destination where nature, luxury, and heritage come together in harmony.

This is a once-in-a-career opportunity to shape and lead the future of golf at one of Canada’s most renowned resort courses. As we build on our renewed vision, we are seeking a Director of Golf who will elevate the guest experience, drive commercial performance, and position Jasper Park Lodge as a premier golf destination globally.

Reporting to the Hotel Manager, the Director of Golf is responsible for the overall strategic leadership, operations, and financial performance of the golf division.

This role will champion innovation while honoring the rich traditions of the course, ensuring exceptional service delivery, strong revenue growth, and unforgettable golf experiences for guests, members, and tournament groups alike.

What You’ll Be Doing

• Provide strategic leadership for all golf and grounds operations, ensuring a culture rooted in professional, engaging, and friendly service
• Oversee the full golf operation including daily play, tournaments, lessons, clinics, pro shop, and course scheduling to ensure a seamless guest experience
• Manage Golf & Grounds financial performance, including annual budgeting, forecasting, capital expenditures, and achieving strong fiscal results
• Lead all Golf Shop retail operations, including merchandising, inventory management, and product strategy to optimize revenue and deliver a premium guest experience
• Collaborate closely with the Corporate/Executive Director of Golf to uphold brand standards, drive strategic golf positioning, and support talent recruitment, development, and retention
• Lead all aspects of colleague lifecycle management, including hiring, training, coaching, performance management, and workforce planning, while holding teams accountable to high standards
• Develop and execute comprehensive golf sales, marketing, and media strategies in partnership with the Director of Sales & Marketing and Public Relations
• Drive revenue growth by promoting all golf facilities and services, enhancing group, tournament, and leisure business opportunities
• Build and maintain strong relationships with members, guests, corporate clients, and community partners; actively represent the resort through hosting, site visits, and play with key stakeholders
• Ensure operational excellence through effective planning, communication, and execution of brand and service standards
• Foster innovation within golf operations, continually enhancing the guest experience and competitive positioning of the course
• Develop and oversee off-season and year-round golf programming, including simulator operations and instructional offerings, to extend the golf season and drive incremental revenue.
• Participate as an active member of the Resort’s Senior Leadership Team, contributing to overall resort strategy and success
• Champion sustainability initiatives and support environmental programs aligned with Fairmont standards
• Ensure full compliance with company policies, health & safety standards, and operational guidelines

Qualifications

• Previous experience, at least five years, in the golf industry is required
• Previous experience as a Director, Golf in a similar establishment is required
• Diploma/Degree within Golf Management or a related field is required
• Must be a member, in good standing, with the PGA of Canada
• Experience within a various golf course operations is preferred (ie. resort, semi-private, private)

Additional Information

What is in it for you:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,

• Subsidized staff accommodation provided on-site
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses

About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com

Want to learn more about this opportunity? View the complete job description by clicking this link: Director of Golf.pdf