Ambassador  Hotel Collection

Director of Food & Beverage - Hotel Cleveland, Autograph Collection

Ambassador Hotel Collection  •  Cleveland, OH (Onsite)  •  1 day ago
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Job Description

About Our Company

We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of innovators!

POSITION SUMMARY

The Director of Food & Beverage is responsible for the overall leadership, management, and performance of all food and beverage operations at the property. This includes restaurants, bars, banquets, catering, and culinary operations. The role ensures that all outlets operate efficiently while delivering exceptional service, high-quality culinary offerings, and strong financial performance in alignment with Coury Hospitality’s standards and culture. The Director of Food & Beverage works closely with the Executive Chef, Sales and Events teams, and property leadership to create memorable guest experiences while maintaining profitability and operational excellence.

PRIMARY JOB DUTIES:

  • Oversee all Food & Beverage operations including restaurants, bars, lounges, room service, and banquet operations.
  • Lead, train, and develop Food & Beverage managers and service teams.
  • Ensure compliance with Coury Hospitality service standards and operational procedures.
  • Partner with the Executive Chef to develop menus, culinary programs, and dining experiences.
  • Manage departmental budgets including labor, food cost, and beverage cost controls.
  • Monitor key performance metrics including outlet revenue, banquet revenue, labor productivity, and guest satisfaction.
  • Collaborate with the Sales and Events teams to maximize banquet, catering, and group business opportunities.
  • Ensure compliance with all health, safety, sanitation, and alcohol service regulations.
  • Maintain strong relationships with vendors and oversee purchasing and inventory controls.
  • Oversee service quality, guest engagement, and service recovery initiatives.
  • Implement training programs to ensure consistent service delivery across all outlets.
  • Support special events, promotions, and seasonal programming that enhance the guest experience.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor's degree in hospitality management, Culinary Arts, or Business Administration preferred.
  • Minimum 5–8 years of progressive Food & Beverage leadership experience.
  • Previous experience as an Assistant Director of Food & Beverage, Restaurant Manager, or Banquet Manager preferred.
  • Strong knowledge of restaurants, bars, and banquet operations.
  • Proven ability to manage budgets, labor, and operational performance.
  • Strong leadership, communication, and organizational skills are important.

PHYSICAL DEMANDS:

  • Ability to stand and walk for extended periods throughout restaurants, kitchens, and banquet areas.
  • Ability to occasionally lift or move items up to 25–30 pounds.
  • Ability to work in fast-paced hospitality environments including evenings, weekends, and holidays as operational needs require.

What else do YOU need to know…

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.

Ambassador  Hotel Collection

About Ambassador Hotel Collection

Historically significant. Meticulously preserved. Utterly contemporary.

Each of the historic properties the Ambassador Hotel Collection presents was conceived to be a seamless marriage of historic splendor and modern luxury.

“I can look at the shell of a building and see its potential, both structurally and in the competitive environment,” says Ambassador chairman Paul M. Coury. “Every building has a unique quality you must be true to as you endeavor to merge original architectural integrity and neighborhood with modern luxury amenities...”

This faithful attention to detail is perfectly reflected in the personalized attention that a guest encounters at each Ambassador Hotel in Tulsa, Oklahoma, Kansas City, Missouri, Wichita, Kansas and Oklahoma City, Oklahoma. Think of it as grand style and service on a truly intimate scale.

Industry
Travel & Hospitality
Company Size
11-50 employees
Headquarters
Tulsa, OK
Year Founded
1997
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