Job Description

Descrição da empresa

At Fairmont Rio de Janeiro Copacabana, We Invite the World to Make Every Moment a Celebration.

Nestled in the heart of the iconic Copacabana beach, the Fairmont Rio offers an unparalleled blend of luxury, comfort, and breathtaking views. Its spectacular beachfront position makes it the perfect base for relaxation, cultural exploration, or business travel.

Descrição da vaga

Guided by our promise to turn every moment into a special memory, we are seeking a Director of Food, Beverage & Entertainment to drive operational excellence, inspire high-performance teams, and deliver exceptional guest experiences across all F&B&E outlets.

Key Responsibilities

• Implement and uphold the highest standards of operating procedures across all Food, Beverage & Entertainment (F&B&E) services, managing teams in close collaboration with Banquets, Outlets, and Entertainment Managers;

• Train, coach, and lead a high-performance team, fostering a culture of excellence, engagement, and guest satisfaction;

• Define and clearly communicate the strategic direction of the Food & Beverage department, in partnership with the Director of Culinary and the Operations Manager;

• Perform effectively under pressure while managing all administrative responsibilities, ensuring the achievement of qualitative and financial targets, with a strong focus on revenue growth and service quality;

• Ensure the highest and most efficient level of service expected by our guests, in full compliance with LQA and Forbes quality standards;

• Guarantee that all outlets (beach club, bars, restaurants, room service, and banquets) operate consistently and efficiently;

• Lead alignment meetings with teams and ensure key operational and strategic information is clearly communicated;

• Establish performance goals, conduct regular evaluations, and provide coaching to support professional growth and succession planning;

• Address employee and guest matters promptly and effectively, maintaining an active leadership presence and proactive engagement in operational areas;

• Develop and manage the Food, Beverage & Entertainment budget in accordance with forecasts and established business objectives.

Qualificações

Requirements & Qualifications

• Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, Tourism, or related fields;
• Proven experience leading Food, Beverage & Entertainment operations in luxury hotels or resorts, preferably within international brands;
• Strong background in high-volume, high-demand environments with demonstrated excellence in people leadership;
• Creative and innovative mindset, comfortable leading teams, projects, and expanding operational responsibilities;
• Excellent interpersonal and public-relations skills, essential for engaging guests, local residents, and Rio’s vibrant lifestyle community;
• Fluent Portuguese and English required; French or Spanish is a plus.