The Hongkong and Shanghai Hotels, Limited

Director of Food & Beverage

The Hongkong and Shanghai Hotels, Limited  •  Hong Kong, HK (Onsite)  •  2 hours ago
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Job Description

The Repulse Bay, a wholly owned business of The HongKong and Shanghai Hotels group (owner and operator of The Peninsula Hotels and The Peak Tram), is seeking a Director, Food & Beverage to lead and transform its dining, events and banqueting proposition as part of the property’s transformation. This is a senior role for a commercially minded and service-led F&B leader who can strengthen operational performance, elevate guest and resident experience, drive F&B activations, and position The Repulse Bay as a rejuvenated lifestyle, dining and events destination.The successful candidate will bring strong commercial discipline, operational leadership and creative thinking, with the ability to optimise performance, improve processes, introduce technology-enabled ways of working, and build partnerships with high-profile event organisers, cultural platforms and marquee luxury brands.

  • Work for a prestigious luxury hospitality group
  • Join a strong leadership team
  • Oversee F&B transformation

Key Accountabilities

  • Lead the overall F&B operation for The Repulse Bay, including restaurants, events, banqueting and related F&B services.
  • Drive commercial and operational optimisation across revenue, pricing, menu engineering, cost control, labour productivity, profitability and service performance.
  • Build a stronger events and banqueting proposition, covering weddings, corporate events, social occasions, resident events and destination-led activations.
  • Partner closely with Sales and Marketing to develop seasonal campaigns, dining programmes, F&B activations and experiences that build awareness, traffic, spend and repeat patronage.
  • Develop partnerships with high-profile event organisers, cultural platforms, lifestyle collaborators and marquee luxury brands to support TRB’s destination positioning.
  • Strategise F&B activations to strengthen The Repulse Bay’s appeal as a rejuvenated lifestyle, dining and events destination.
  • Lead improvement and technology-enabled transformation across F&B , events and resident services, using systems, data, workflows and digital tools to improve booking journeys, service efficiency, reporting, customer insight and operational control.
  • Develop innovative F&B offerings and service models for residential tenants, including resident dining programmes, in-residence catering, curated seasonal menus, private event support and personalised hospitality touchpoints.
  • Translate the Managing Director’s business plan into clear F&B priorities, performance targets, outlet plans, event sales actions and operating standards.
  • Strengthen event readiness by working closely with Operations, Estate Management, The Club, Security and Risk, Health and Hygiene, Technical Services and Sales and Marketing.
  • Use guest, resident and tenant feedback, market insight and performance data to improve concepts, menus, event packages, activations, processes and ways of working.
  • Lead, coach and develop the F&B team, building a commercially minded, service-led culture with strong accountability and disciplined performance management.

General Requirements

  • Minimum 10 years’ experience in F&B, events, banqueting or hospitality operations, including at least 5 years in an F&B leadership role with commercial and people accountability.
  • Strong knowledge of F&B operations, events and banqueting, commercial performance management
  • Proven experience building events, banqueting, activation or destination-led F&B programmes in a luxury hotel, private club, lifestyle venue or mixed-use asset.
  • Strong commercial mindset, with the ability to turn concepts, partnerships and activations into profitable and well-executed experiences.
  • Degree or above in Hospitality Management, Food & Beverage Management, Business Administration or a related discipline.

We are delighted to receive your CV for further consideration. This role is open to candidates based in Hong Kong, or experienced working in Asia.

The Hongkong and Shanghai Hotels, Limited

About The Hongkong and Shanghai Hotels, Limited

The Hongkong and Shanghai Hotels, Limited (HSH) is a luxury hospitality and real estate group incorporated in 1866 and listed on the Hong Kong Stock Exchange (00045). It owns and operates twelve of the world’s finest hotel properties under The Peninsula brand, located in exceptional city centre locations in Asia, US and Europe. The company’s portfolio also includes strategic commercial properties, clubs and services and tourism assets, including The Peak Tram – one of Hong Kong’s most popular tourist attractions.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Central, HK
Year Founded
Unknown
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