Job Description

Job Requirement:

• Participation and input towards F&B Marketing activities.

• Entertainment of potential and existing customers

• Preparation of Sales Promotions & Mailings.

• Competitive analysis every six months by calling competition and gathering data such as banquet kits, room rental rates, etc. telemarketing to previous clients to inquire about possible future bookings.

• Development and maintenance of all department control procedures.

• Handle all Food & Beverage inquiries and ensure timely follow up on the same business day.

• To co-ordinate with all large group meeting/banquet planners their specific group requirements with the services & facilities offered. This includes proposals, contracts, estimated and actual function statements. With banquet or conferences, the Chef is to be included in food related discussions.

• To confirm all details relative to group functions with meeting/banquet planners.

• Supervision of daily paper flow including Proposals, and Function Contracts.

• Maintenance of Hotel policies.

• Directly responsible for large function billings and overseeing medium/small function billings with particular regard to accuracy and timeliness (48 hours)

• Evaluation forms must accompany all.

• Gather for large events, oversee for medium/small events, guaranteed attendance numbers. They are required 3 business days in advance of functions.

• Completion of monthly

• Attendance and participation at weekly F & B meeting and Department Head meeting

• To assist in menu planning and pricing.

• Development and maintenance of department manual.

• Supervision of weekly input.

• Be available to Hotel Staff at all times in case of emergency.

• Must have a complete knowledge of Procedures.

Qualifications:

• Requires substantial and successful track record in hotel operations
• Bachelor Degree in Hotel, or related.
• Minimum ten years hotel experience required including seven years of supervisory experience.
  
• Must have previously held an Executive Committee position.
  
• Practical knowledge in the application of a personal computer for the purpose of storing, developing, and analyzing information.
  
• Requires the exercise of considerable managerial skills as position involves frequent decisions, meeting of deadlines, negotiations of contracts of vendors, analytical ability and the planning, organizational development, and coordination of large scale work projects.
  
• Demonstrated ability to initiate, complete and finish tasks and projects.
  
• Ability to provide focus, counsel and direction to all direct reports and managers.
  
• Ability to deal effectively with internal and external team members, who may require a high level of patience, tact and diplomacy to defuse anger, resolve conflicts and collect accurate information when providing positive and proactive solutions.
  
• Complex mathematical skills and considerable skills in the use of a calculator to prepare complex mathematical calculations without error (i.e. budgets, forecasting, etc.).

• Ability to effectively communicate in English with employees and customers, understand reports and related correspondence, and accurately perform all essential job functions.
  
• Ability to develop and implement improvement programs