Job Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

We are looking for an experienced leader in Food and Beverage to join the opening team at Rixos Phu Quoc. This role requires a hands-on leader who can instil the Rixos brand and bring it to life for our guests and colleagues.

Other key responsibilities for this role include:

• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
• Ensure integration of departmental goals
• Create an atmosphere in all food and beverage areas that meets or exceeds guest expectations
• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job
• Control the food and beverage operations according to the principles determined by Rixos Hotels
• Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets.
• Maximize the department’s profitability through operations.
• Manage operations to ensure the highest quality delivery of food and beverage products and service.
• Conduct activities to increase customer satisfaction and enhance service quality.
• Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region.
• Attend departmental meetings and the Management meeting according to the hotel management calendar.
• Ensure protection, maintenance and replacement of materials and utensils.
• Prepare and monitor monthly and annual F&B departmental budget.
• Contribute to preparing the hotel’s income plans and marketing programmed.
• Deliver the income and expenses of the F&B Department in line with the facility’s budget discipline. Develop plans based on data of previous years.
• Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employees’ commitment to the facilities.
• Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis.

Conduct promotional activities to increase sales and conduct meetings for banquet organizations

Qualifications

• Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in the same position and experience with applying the main principles and/or different methods.
• Languages: Fluency in English, proficiency in Vietnamese an advantage

Additional Information

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.