Job Description

Duties and responsibilities

Financial returns:

• Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return.

• Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads.

• Analyse ROI for capital projects prior to committing funds and, upon completion, determine if anticipated results were achieved.

• Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances.

• Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings.

• Oversee and ensure effective purchasing practices in line with company policies and approval limits

• Monitor and control cost of goods and operating expenses to maximise profitability

• Establish and maintain strong cost control measures, including regular review of pricing, supplier contracts, and inventory levels

• Work closely with department heads to identify cost-saving opportunities while maintaining quality and service standards

• Ensure proper procurement processes, including vendor selection, contract negotiation, and compliance with audit requirements

• Analyse cost trends and provide recommendations to improve cost efficiency and financial performance

People:

• Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.

• Educate, train and motivate finance and accounting teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties. Provide direction to hotel employees on how decision-making impacts profits.

• Promote teamwork and quality service through daily communication and coordination with key department heads.

Guest experience:

• Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.

• Ensure accounting practices, support the guest experience through payment options (example: credit card systems, room charges), inventory controls and financial dispute resolution.

Responsible business:

• Implement and maintain acceptable accounting practices as required by company policy and procedures.

• Develop and implement financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government regulations and contractual agreements.

• Participate in local recognised professional and industry organisations

• Manage hotel contracts (example: vendor leases and/or service contracts).

• Perform other duties as assigned. May also serve as manager on duty.

Accountability

This is the top Accounting job in a large full service, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.

Qualifications and requirements

• Thai nationality or Thai speaking

• Bachelor’s degree or higher in Accounting, Finance, or a related discipline

• Proven leadership experience in a similar capacity, or as Assistant Director of Finance & Business Support within a luxury hotel environment

• Prior exposure to InterContinental Hotels Group (IHG) systems and standards is highly desirable

• Demonstrated ability in business projections and financial planning.

• Strong commercial acumen with expertise in financial planning, cost control, and profitability optimisation

• Demonstrated experience in purchasing, procurement strategy, and vendor management

• In-depth understanding of hotel cost structures, including F&B, payroll, and operating expenses

• A strategic thinker with strong analytical capability and a results-driven mindset

• Proven ability to lead, inspire, and develop high-performing teams

• Relevant professional certification (CPA, ACCA, CFA) is advantageous

• Excellent communication skills in English and local language(s)