ServiceMaster Premier Restoration Services in Chesapeake VA is looking for a Director of Finance and Human resources to join our team. We are a fast growing restoration/construction franchise with several offices throughout the Hampton Roads area. Pay dependent on experience, certifications, and company needs.
Purpose
Lead and oversee all accounting, finance, payroll, and human resources operations for the organization. Responsible for financial reporting, investor reporting, working capital forecasting, payroll administration, employee compliance, and HR operations while supporting organizational growth and operational scalability. Work closely with executive leadership and ownership to improve processes, strengthen infrastructure, and support long-term strategic objectives. Maintain a high level of professionalism, confidentiality, operational efficiency, and employee engagement while fostering a positive workplace culture.
Primary Duties and Responsibilities
Finance & Accounting Leadership
● Lead all aspects of finance and accounting, including financial reporting and management of the general ledger.
● Ensure that US GAAP financial statements are timely, accurate, and complete.
● Manage a monthly closing process including reconciliations, budget-to-actual comparisons, and deferred revenue tracking.
● Lead day-to-day financial planning efforts to ensure reporting functions optimally to support decision-making.
● Establish and manage accounting workflows, procedures, and accounting systems utilizing QuickBooks Online.
● Manage current accounting staff, including accounts receivable clerks, accounts payable clerks, and reception personnel.
● Hire and develop additional staff as business operations scale.
● Oversee payment and disbursement activities ensuring accurate and timely processing of accounts payable and accounts receivable.
● Process weekly payroll and manage payroll reporting utilizing Paychex payroll systems.
● Calculate and issue regular cash forecasts and working capital metrics.
● Partner with the company’s tax accountants to ensure ongoing compliance with state and federal tax laws.
● Champion a culture of continuous improvement focused on efficiency, accountability, and collaboration.
Additional Duties and Responsibilities
Human Resources & Compliance Leadership
● Oversee all HR administration and employee compliance functions for the organization.
● Manage employee onboarding and offboarding processes to ensure a positive and compliant employee experience.
● Administer employee benefits programs including health insurance, retirement plans, leave administration, and annual open enrollment.
● Maintain accurate, organized, and confidential employee personnel files and HR documentation in compliance with federal and state requirements.
● Ensure compliance with employment laws, workplace regulations, and company policies.
● Serve as the primary internal resource for employee relations and workplace issue resolution.
● Assist managers with employee performance concerns, disciplinary documentation, and policy interpretation.
● Maintain and update HR policies, employee handbooks, and operational procedures.
● Coordinate HR reporting, compliance tracking, and required labor law postings.
● Support recruiting efforts, hiring coordination, and workforce planning as the company grows.
● Foster a positive, team-oriented workplace culture aligned with company values.
● Perform additional job-related duties as requested by executive leadership.
Decision Rights and Authority
Make operational and financial decisions necessary to maintain accounting accuracy, HR compliance, payroll administration, and financial reporting efficiency within company guidelines. Recommend process improvements, staffing needs, operational strategies, and financial controls to executive leadership. Maintain confidentiality regarding employee records, payroll information, and company financial data.
Working Relationships and Scope
Works directly with the CEO, ownership group, accounting staff, department managers, employees, tax accountants, payroll providers, benefit providers, and external business partners. Communicates financial performance, HR compliance matters, operational initiatives, and organizational objectives to leadership and management teams. Supports company objectives for growth, profitability, operational excellence, and employee engagement.
Performance Competencies
● Oral Communication: Communicates clearly, professionally, and confidentially with employees, leadership, and external partners.
● Written Communication: Produces accurate financial reports, HR documentation, policies, and operational communications.
● Leadership: Leads accounting and HR operations while supporting organizational growth and employee development.
● Planning and Organizing: Effectively manages multiple priorities, deadlines, reporting cycles, and operational initiatives.
● Problem Solving: Identifies operational, financial, and personnel issues while implementing effective solutions.
● Confidentiality: Handles sensitive employee and financial information professionally and discreetly.
● Process Improvement: Continuously evaluates and improves workflows, systems, and operational procedures.
● Customer & Employee Focus: Demonstrates commitment to supporting employees, leadership, and company objectives.
Qualifications – Knowledge, Skills, and Abilities
Education and Experience:
Bachelor’s degree in Business, Accounting, Finance, Human Resources, or a related field required or relative experience; CPA preferred. Minimum of 6+ years of proven success in accounting and finance roles of increasing responsibility within an established company.
Technical Skills:
Strong knowledge of US GAAP, financial reporting, payroll administration, and HR compliance requirements. Experience utilizing QuickBooks Online and payroll systems such as Paychex.
Mathematical Skills:
Advanced mathematical and analytical skills required for financial reporting, forecasting, budgeting, reconciliation, and operational analysis.
Computer Skills:
Proficiency in Microsoft Office Suite including Excel, Outlook, and Word. Ability to manage digital accounting systems, payroll systems, HR records, and reporting platforms.
Certificates, Licenses, and Registrations:
CPA preferred but not required. SHRM certification preferred but not required
Physical Demands
The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office & Administrative Requirements
● Prolonged periods sitting at a desk and working on a computer
● Frequent use of office equipment including phones, printers, and computers
● Ability to communicate effectively in person, by phone, and electronically
● Ability to review detailed financial reports and documentation
Schedule & Work Demands
● Ability to work extended hours during reporting periods, payroll processing, audits, or operational demands
● Ability to manage multiple priorities and deadlines simultaneously
● Occasional travel between office locations or business meetings as required
Additional Demands
● High level of attention to detail and organizational skills
● Ability to maintain confidentiality and professionalism at all times
● Ability to adapt to a fast-paced and growing business environment
PAY DEPENDANT ON EXPERIENCE, CERTIFICATIONS, AND COMPANY NEEDS. Normal Business hours are Monday-Friday 8AM-4:30PM
