Job Description

Job Location 184 Eldridge Street - New York, NY 10002 Position Type Full Time Salary Range $115,000.00 - $125,000.00 Salary Job Category Facilities

University Settlement partners with 40,000 New Yorkers on the Lower East Side and in Brooklyn to build on their strengths as they achieve healthy, stable, and remarkable lives. For over 140 years, we’ve collaborated with our neighbors to pioneer highly effective programs that fight poverty and systemic inequality. Established in 1886 as the first Settlement House in the United States, we bring the values of that movement into the 21st century by meeting New Yorkers where they live, listening deeply to all perspectives, engaging with every individual holistically, and creating space for people to organize. Joining together with our neighbors to advocate for justice and equality, we help build community strength.

We work with New Yorkers of all ages. We infuse a commitment to civic engagement, equity, and communal action into each of our programs, which include early childhood education, mental health and wellness, benefits assistance and eviction prevention, adult literacy and education, healthy aging, community and recreation centers, performing and visual arts, and youth development.

The Director of Facilities, reporting directly to the CEO, will oversee facility operations across all University Settlement Society (USS) locations. This includes NYCHA properties and leased spaces. The role involves supervision, compliance, capital improvement planning, and emergency response readiness.

Key Responsibilities:

• Oversee and manage all facility operations across USS sites, including NYCHA buildings.

• Directly supervise Building Supervisor and assist with planning and managing the maintenance and security staff work schedules, time-off requests, performance evaluations, and adherence to proper maintenance procedures.

• Partner with leadership (Associate Executive Directors, Chief Program and Equity Officer, Senior Directors, etc.) to identify and resolve facility concerns.

• Create, manage and update vendor relationships, solicit contractor bids, and coordinate facilities projects. Maintain a diverse and inclusive vendor list with a focus on ensuring Minority and Woman Owned Businesses (M/WBE) are represented.

• Ensure timely payments for services, projects and materials and collaborate with the Finance team on administrative and budgeting tasks.

• Foster relationships with NYCHA property managers and property owners of rental spaces to address services owed, and responsibilities are handled timely.

• Assist CFO with capital improvement planning and budgeting (determining the scope of work, identifying contractors, ensuring appropriate permitting, and assisting with proposals).

• Coordinate with the People Department and managers to manage employee relations issues, interviews, hiring and providing appropriate training for employees.

• Assist with scheduling routine and preventive maintenance of grounds, buildings and systems Mechanical, Electrical and Plumbing equipment (MEP).

• Manage office moves, renovations, furnishing, and storage logistics.

• Facilitate and document staff training on safety protocols and building codes.

• Lead and/or participate in bi-weekly facilities team meetings.

• Provide staffing support for special events, projects and during inclement weather to ensure operations are uninterrupted.

• Purchase supplies as necessary for building operations from suppliers, vendors, and contractors, and maintain an inventory control system for equipment and supplies.

• Oversee and assist in repairs to include but not limited to carpentry, patching, painting, and plumbing.

• Manage special projects as assigned.

Compliance & Safety:

• Ensure all operations comply with New York City and State, Federal Safety Regulations (OSHA), NYC Department of Buildings, FDNY, NYCHA, and DOH regulations.

• Handle direct responses to violations and other corrective actions as necessary.

• Maintain inspection and compliance records, and reports for management and regulatory agencies using SharePoint/Salesforce.

• Develop and implement emergency response and safety building plans in alignment with city protocols.

• Coordinate with external agencies and internal staff to ensure safe inspections and regulatory alignment.

Qualifications:

• Bachelor’s degree preferred.

• FDNY Certificates of Fitness including but not limited to F07, and S95, for all University Settlement Society of NY owned properties (within 60 days) required.

• Minimum 5 years of experience in facilities/building management or construction project management.

• Strong knowledge of building operations, cleaning standards, life safety practices, and OSHA regulations.

• 3–5 years of supervisory experience managing staff across multiple sites.

• Experience and knowledge of managing NYCHA facilities are preferred.

• Ability to handle emergencies and special situations requiring immediate attention

• Knowledge of or ability to perform skilled trades as needed

• Proficiency in use of computers, Microsoft Word, Excel, and regulatory platforms (e.g., DOBNOW, FDNY Business, NYCHA).

• Ability to lift at least 75 lbs.

• Strong written and verbal communication skills.

• Budget management experience.

• Valid driver’s license and bilingual (Spanish/English) strongly preferred.

Work Schedule: Full-time, 35 hours per week

We are committed to building a diverse and inclusive community. We support a broadly diverse team that will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.