Job Description

About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

Location: Boston and Tewksbury, MA
Job Type: Full-Time, Exempt, On-Site
Salary Range: $85,000 annually

On-Call Requirement

Join Our Mission

Casa Esperanza, Inc. is a bilingual and bicultural behavioral health organization dedicated to helping individuals and families overcome substance use and mental health challenges. We provide a continuum of care that empowers people to achieve recovery, stability, and wellness.

We are seeking a dedicated and hands-on Director of Facilities to lead the maintenance, safety, and operational integrity of our facilities across multiple sites. This role is ideal for a facilities professional who is passionate about creating safe, welcoming, and therapeutic environments that support healing and recovery.

The Director of Facilities is responsible for overseeing all facilities operations, maintenance activities, safety programs, grounds management, and infrastructure systems for Casa Esperanza and affiliated properties. This position ensures that all facilities remain safe, functional, compliant, and supportive of the organization's mission.

Reporting to the Director of Operations, the Director of Facilities leads the Facilities team, manages vendor relationships, oversees preventive maintenance programs, supports capital improvement projects, and serves as a key member of the organization's Emergency Management, Infection Control, and Incident Response teams.

Key Responsibilities

Facilities Operations & Maintenance

• Oversee the maintenance and operation of all organizational facilities, grounds, and building systems.
• Develop and manage preventive and corrective maintenance programs.
• Ensure timely completion of work orders and facility repairs.
• Coordinate emergency repairs and after-hours facility response.
• Maintain HVAC, plumbing, electrical, security, fire safety, and other critical building systems.
• Oversee landscaping, snow removal, and property upkeep.

Compliance & Safety

• Ensure compliance with OSHA, life safety, licensing, and regulatory requirements.
• Conduct regular facility inspections and safety audits.
• Coordinate fire drills and emergency preparedness activities.
• Maintain documentation related to inspections, repairs, and compliance activities.
• Participate in organizational emergency response and incident management activities.

Infection Control & Environmental Services

• Serve as a member of the Infection Control Team.
• Support environmental cleaning and sanitation protocols.
• Monitor inventory and availability of facility and cleaning supplies.
• Assist in maintaining safe and healthy environments for clients, staff, and visitors.

Leadership & Administration

• Supervise Facilities Specialists and Custodial staff.
• Coordinate and monitor contractor and vendor services.
• Manage facilities budgets, purchasing, and maintenance records.
• Maintain the computerized maintenance management system (CMMS) and work order tracking processes.
• Provide regular reports on maintenance activities, facility needs, and operational priorities.

Qualifications

Required

• High School Diploma or GED.
• Valid driver's license and ability to travel between sites.
• Minimum of five (5) years of facilities maintenance, building operations, or property management experience.
• Minimum of two (2) years of supervisory experience.
• Working knowledge of building systems including HVAC, plumbing, electrical, carpentry, and life safety systems.
• Experience managing vendors, contractors, and maintenance projects.
• Strong organizational, communication, and problem-solving skills.
• Proficiency with Microsoft Office and computerized maintenance management systems.

Preferred

• Experience in healthcare, behavioral health, residential, or nonprofit settings.
• Experience with preventive maintenance programs and regulatory compliance.
• Associate's or Bachelor's degree in Facilities Management, Construction Management, Business Administration, or a related field.

Physical Requirements

• Ability to lift and move up to 50 pounds with appropriate equipment.
• Frequent walking, standing, climbing stairs and ladders, kneeling, bending, reaching, and operating tools.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to travel between multiple facility locations as needed.

What we offer:

Casa Esperanza Benefits Package:

• Compensation: $85,000 annual salary
• 401(k) Retirement Plan: All eligible employees may elect to participate after 1 year of service. Casa Esperanza, Inc. will match a contribution of up to 6% of your annual salary
• Holiday Pay (12 days per year + 1 floating holiday)
• Paid Time Off (PTO) - 18 days year one, 20.5 days at year two, 23 days at year five
• Sick Pay - 10 paid days per year
• Long/Short-Term Disability
• Paid by Company Life Insurance
• Health Insurance (Medical, Dental, Vision)
• Health Reimbursement Arrangement (HRA)
• FSA/DCA (Flexible Spending Account & Dependent Care)
• ComPsych Guidance Resources - EAP
• Educational Opportunities
• Tuition Remission
• Employee Ticket at Work (Discounts for Entertainment, travel, movies, etc.)
• Career Advancement Opportunities
• Increased Salary for Credentials
• and more...

At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and a booster, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Casa Esperanza’s EEO Statement

Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc. also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers, and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process, please email hr@casaesperanza.org