Job Description
VEON is a Nasdaq-listed global digital operator that serves more than 150 million customers with connectivity and about 120 million monthly active users with digital services in some of the world’s most exciting frontier markets. Operating across 5 countries that are home to nearly 520 million people, in other words more than 6% of the world’s population, VEON transforms lives through technology-driven services that empower individuals and drive economic growth.
With VEON’s Digital Operator 1440 vision and strategy, VEON Group companies redefine the engagement that telecom operators have with their customers, providing the best digital experience to customers up to 1440 minutes in a day. We transform not only the daily experience of the final users, but also support the growth of enterprises and industries as a whole, using cutting-edge technologies in AI, big-data and cloud services to serve our business customers.
This is all underpinned by a commitment to sustainability, ensuring VEON’s operations are run safely and ethically while fostering digital entrepreneurship and greater digital skills and literacy in the communities in which VEON operates. VEON’s values-based approach works to strengthen trust by building a responsible and sustainable business that benefits customers, employees, communities, and shareholders.
VEON’s international leadership team is drawn from experienced executives from around the world and has been led by CEO Kaan Terzioğlu since July 2021.
The Director of External Communications leads VEON’s global media, financial communications and reputation management agenda, protecting and strengthening the Group’s reputation across all markets in which it operates. The role owns the relationship between VEON and the external media, financial and is responsible for ensuring the Group’s strategy, performance, and work with the Investor Relations and Government Relations teams, amplifying the equity and regulatory stories to be communicated consistently, credibly and proactively to external stakeholders.
Key Responsibilities
Media Strategy & Leadership
- Develop and execute the Group's external media relations strategy, aligned with VEON's corporate strategy, AI1440 transformation agenda and investor narrative.
- Serve as a senior advisor to the Group Head of Communications, CEO and VEON leadership Team on media positioning, message development and reputational risk.
- Oversee and maintain the Group's media relations calendar, integrating earnings cycles, strategic announcements, industry events and market-level milestones.
- Establish media relations standards, protocols and playbooks for adoption across all operating companies.
Financial & Capital Markets Media
- Lead media engagement around quarterly earnings, annual results, M&A activity, capital markets transactions and other material announcements, working hand-in-hand with Investor Relations, Government Relations, Legal and Finance.
- Ensure all external media activity complies with Nasdaq disclosure requirements, SEC regulations and internal disclosure controls.
- Cultivate and manage relationships with financial journalists and analysts' media channels covering telecommunications and emerging markets.
- Prepare executives for financial media interviews, earnings-related press engagement and investor conference media opportunities.
Proactive Storytelling & Thought Leadership
- Position VEON as a leading voice on AI adoption, digital financial services and technology in Tier-1 international technology, finance and business media.
- Identify, shape and place stories drawn from the Group's operating companies and digital assets, coordinating with OpCo communications teams to elevate local successes to international visibility.
- Develop executive visibility programs, including op-eds, keynote media opportunities, podcast placements and profile interviews for the CEO and Group leadership team members.
- Lead media activity around flagship events (e.g., MWC, Davos-adjacent engagements, earnings roadshows etc.) and Group-level campaigns.
Crisis & Issues Management
Experience & Skills
Experience
- 12+ years in media relations, corporate communications or journalism, with at least 5 years in a senior role at a publicly listed multinational, top-tier communications consultancy or major news organization.
- Demonstrable experience supporting a US-listed company (Nasdaq/NYSE) through earnings cycles, material announcements and disclosure-sensitive communications.
- Proven track record of securing and managing tier-one international media coverage (financial wires, global business press, technology media).
- Hands-on crisis communications experience, ideally in complex, multi-jurisdiction or politically sensitive environments.
- Experience in telecommunications, technology, fintech or adjacent sectors strongly preferred; familiarity with emerging and frontier markets (South Asia, Central Asia, Eastern Europe) a significant advantage.
- Experience working in a matrixed, multi-market organization, influencing without direct authority.
Skills & Capabilities
- Exceptional written and verbal communication in English, with the ability to draft press releases, statements, Q&As and executive talking points to a publication-ready standard under time pressure.
- Strong grasp of capital markets communications, including disclosure rules and the interplay between media relations and investor relations.
- Established personal network among journalists at international outlets, financial media platforms and technology outlets.
- Composure and decisiveness in crisis situations, including out-of-hours availability across multiple time zones.
- Strong command of media monitoring, measurement and analytics tools; comfort using AI-enabled communications tools in line with VEON's AI-first ways of working.
- Executive presence and the credibility to counsel C-suite leaders, combined with the humility to work as a hands-on operator.
VEON Manifesto Principles
Our Purpose is “Better Life for All”
- At VEON we are motivated by our purpose: “Better Life for All”.
- We define it in terms of the freedom to access opportunity, anywhere, anytime, regardless of background or circumstance.
Clarity is Our Superpower
- “Better Life for All” begins with clarity, knowing what matters most to our customers and all stakeholders.
- We cut through noise and master complexity to deliver clear, tangible value for all.
Our Pioneering Spirit Defines Us
- VEON is a company of bold, creative pioneers who turn challenges into opportunities and bring innovation that leapfrogs barriers.
- We believe that progress is not discovered, it is created.
We Fight Against Mediocrity
- Excellence is not a goal post; it is a mindset. We set bold standards in product quality, service, value and communication.
- We seek constant improvement, never settling on past achievements or the comfort of routines.
We Put Results Above Rituals
- We focus on action over theory, purpose and clarity over bureaucracy and rituals.
- Our processes are designed with clarity and simplicity to enable a fast-paced, lean, ambitious organization that delivers progress, never compromising on integrity.
We Hire for Potential and Drive
- We hire for potential, drive, curiosity, diversity, and growth mindset, not just past credentials.
- We develop talent who take bold bets and drive growth for our stakeholders.
Courage Fuels Our Leadership
- We take risks and do not fear making mistakes, because we learn from them and grow with them.
- We speak the truth candidly and respectfully, while leading with empathy.
We Aim for Audacious Impact
- We aim for bold impact at scale. We seek game-changing innovations that can potentially reach hundreds of millions of people and fundamentally change the ways we do business.
- We measure ourselves by the positive changes we create for our stakeholders.
We Incentivize with Integrity
- We reward outcomes, impact, and results that drive shareholder value without compromising on integrity.
- We reward exceptional performance delivered through an unwavering commitment to ethical standards.
We Stand Strong Together
- We unite through collaboration, unity, trust, and a shared purpose.
- We channel our collaborative resilience into long-term growth for our people, customers and shareholders, we stay strong and keep moving.
We Never Give Up
- We rise to every challenge, learn from adversity, and grow stronger. We embrace grit and perseverance as drivers of progress.
- We turn setbacks into lessons that make us stronger.
More about us:
Do you want to be part of a team that serves over 150 million customers across 5 dynamic markets? Do you want to pioneer new experiences for hundreds of millions in emerging economies? Do you feel at home working in a truly diverse and inclusive environment? We are VEON, a global digital operator and we scale new heights never thought possible.
Our DE&I Vision is:
Creating an Inclusive World for All – Inside and Beyond VEON
We aspire to create an Inclusive world for all by providing Equal voice and representation, driving growth with diverse and inclusive teams, that create products that serve Diverse needs of our customers across all dimensions of life from connectivity to digital financial inclusion, education, health and entertainment, and creating value for our people, our partners, and communities.
