Job Description

TITLE

Director of Executive Strategy and Operations

JOB SUMMARY

The Director of Executive Strategy and Operations formalizes the Dean’s Office infrastructure,

serving as the principal advisor and strategic partner to the Dean of the College of Nursing. The

position exists to provide a central, organized resource for customers—faculty, staff, and

students—to seek help and support, and to ensure that requests are fulfilled in a timely manner,

including those requiring the Dean’s direct attention. Operating across the Dean’s Office and the

Associate Deans’ offices, this role unifies previously fragmented administrative functions into a

leadership-driven operations hub, ensuring that the College’s resources, initiatives, and

communications are aligned with TWU’s mission and the Dean’s strategic plan.

Work is performed under general supervision and performance is based upon completion of assignments

and results obtained. The performance evaluation is conducted through the performance evaluation

system and in accordance with the University Policies & Procedures.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Dean Nursing

Supervises: Academic Data & Operations Program Manager, Faculty Affairs and Recruitment Program

Manager, and Budget & Financial Analyst Manager

ESSENTIAL DUTIES - May include, but not limited to the following:

• Serve as the Dean’s trusted advisor on strategic, operational, and policy matters for the Dean’s

Office.

• Supervise Dean’s Office staff, coordinating daily operations and ensuring accountability across

the team.

• Act as gatekeeper to the Dean’s calendar, managing priorities, communications, and scheduling

across campuses.

• Oversee core operational functions within the Dean’s Office including data, faculty affairs, and

policy/finance.

• Coordinate and facilitate communication and workflows across the Denton, Dallas, and Houston

campuses.

• Analyze commonly accessed institutional data (HR, finance, compliance, accreditation) and

present findings to support decision-making.

• Manage conflict and facilitate resolution across divisions, staff, and campus

stakeholders.

• Manage execution of major institutional initiatives on behalf of the Dean’s Office.
• Prepare briefings, reports, surveys, and communications for internal and external

stakeholders.

• Provide a clear professional growth path and development opportunities for high-performing

administrative leaders within the Dean’s Office.

• Represent the Dean’s Office in committees, meetings, and collaborative projects as

needed.

ADDITIONAL DUTIES

• Performs other duties as requested.

EDUCATION

Master’s degree required.

EXPERIENCE

Minimum 3 years of leadership experience in higher education or a complex multi-functional

organization. Experience must include managing teams, budgets, and strategic initiatives.

Preferred: Experience in healthcare or academic administration, process improvement, data analysis,

compliance, or military/mission-driven organizations emphasizing accountability and service.

REQUIREMENT

Regular and reliable attendance at the University during regular scheduled days and work hours is

an essential function of this position.

All employees share the responsibility of maintaining information security and privacy requirements

within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

• Knowledge of HR, finance, compliance, and accreditation processes in higher education.
• Knowledge of institutional strategic planning and operations management.
• Knowledge of data analysis methodologies and reporting systems.
• Knowledge of policy development and administrative governance structures.
• Skills in data analysis and interpretation of institutional data (HR, finance,

compliance).

• Skills in written and verbal communication across diverse audiences.
• Skills in Microsoft Office Suite and project management tools.
• Skill in conflict facilitation and resolution.
• Ability to build, lead, and coordinate cross-functional teams across multiple campuses.
• Ability to manage competing priorities and serve as a central operations resource.
• Ability to analyze complex data and present actionable findings clearly.
• Ability to exercise sound judgment and operate with a high degree of independence.
• Ability to communicate effectively with executive leadership, faculty, staff, and external

partners.

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that

must be met by an employee to successfully perform the essential duties of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential duties.

The employee may be required to travel.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination,

intimidation, harassment, including sexual harassment. Work is normally performed in a typical

interior work environment.

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks

safely and efficiently, and supervisors are responsible for creating and maintaining a safe work

environment. Employees must report any unsafe work conditions or practices, as well as any

near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should

ensure that injury/accident reports are submitted to the Office of Human Resources and

Risk Management within 24 hours of the incident.

Texas Woman’s University, an AA/EEO employer, provides equal opportunity to all employees and applicants for employment and prohibits discrimination on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or any other legally protected category, class or characteristic.

All offers of employment will be contingent on the candidate’s ability to provide documents which establish proof of identity and eligibility to work in the United States. Positions at Texas Woman’s University deemed security-sensitive require background checks and verification of all academic credentials.

If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government. For additional information regarding registration or status, you can contact the Selective Service System at 847-688-6888 or www.sss.gov.

TWU is the nation’s largest university system focused on women and a federally recognized Hispanic-Serving Institution. TWU is situated approximately 30 miles north of the Dallas-Fort Worth Metroplex and is home to approximately 16,433 graduate and undergraduate students across three campuses; Denton, Dallas, and Houston respectively. This diverse academic student community is guided by faculty committed to excellence in teaching, scholarship, and service. TWU is ranked among the nation’s top ethnically diverse institutions according to U.S. News & World Report (2022).

Additional information about the University is available at http://www.twu.edu