Broccoli AI

Director of Engineering

Broccoli AI  •  San Francisco, CA (Onsite)  •  1 day ago
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Job Description

About Broccoli

Broccoli is building the AI operating system for home service businesses.

We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools and manual workflows with AI agents that actually do the work.

Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue — fully integrated into systems like ServiceTitan.

We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we’ve built. Today:

  • Hundreds of contractors use Broccoli to run their front office

  • We’ve grown from $0 → millions in ARR in under a year

  • We’re trusted by both single-location operators and the largest PE-backed roll-ups

  • Raised $25M+ from Khosla Ventures and YC

Director of Engineering @ Broccoli

We’re looking for a Director of Engineering as we build a high-performing engineering org that can ship ambitious product outcomes with speed, quality, and accountability.

You'll work in close partnership with our CTO, taking ownership of a growing set of teams and tech leads as we scale from 10 to 30+ engineers. You'll have accountability over a portion of the engineering org, with engineers reporting to you, and you'll be expected to know your teams' codebases well enough to make good decisions, spot problems early, and earn the trust of engineers who work with you.

What You’ll Do

  • Lead the Flagship Broccoli Experience: You’ll oversee some of the most important product areas of Broccoli

  • Own the planning and coordination layer that keeps multiple small teams aligned and unblocked. Keep it lightweight, decision-focused, and in service of engineering velocity — not process for its own sake.

  • Help scale the engineering org by hiring world-class software engineers

  • Build a culture where high performers are energized — people feel real ownership, are recognized and rewarded for impact, and are motivated to do the best work of their careers here

  • Work with other leaders to shape the organization, both in terms of skill set and culture

  • Work "in the trenches" with the team: we're in the office 5 days a week

What You’ll Bring

  • 8+ years of engineering experience

  • 1+ years of engineering leadership experience

  • Clear and concise communication; you create alignment, set context, motivate teams, and make decisions in the face of ambiguity

  • Bonus: Been the most senior technical person in a fast-moving 10–20 person engineering team

Broccoli AI

About Broccoli AI

Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
San Francisco, California
Year Founded
Unknown
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