Job Description

Location: Flexible

JOB SUMMARRY

The Director, of Digital & Technology Transformation Deployment Analytics, EMEA is responsible for establishing and leading the EMEA D+TT Analytics Control Tower, providing executive visibility into deployment readiness, program health, performance impact, risk management and value realization across Marriott's Digital & Technology Transformation initiatives. The role ensures that EMEA leadership can effectively monitor, govern and optimize major technology deployments, including ACRS and future transformation programs, through trusted analytics, reporting, automation and actionable business insights.

The Director partners closely with D+TT program leadership, Commercial Analytics, Global Analytics teams, Operations, Finance, IT, field stakeholders and external partners to transform fragmented reporting into a single, integrated operating model that enables earlier intervention, faster decision-making and stronger business outcomes. The role serves as the EMEA operating layer between global reporting solutions and local execution, ensuring that deployment risks, readiness concerns, configuration issues and performance impacts are identified early and addressed effectively.

The position is responsible for creating existing and new, scalable reporting frameworks, developing automated audit and validation capabilities, measuring commercial impact, improving data governance and delivering clear executive-level narratives that support deployment success and value realization across the region.

SCOPE

• Location requirements: The position can be located in London, Eschborn or Cape Town. Dubai is only considered on exception base.
• Language Requirements: High proficiency (speaking, reading and writing) in English is required.

CORE WORK ACTIVITIES

Leading DTT Analytics and Performance Monitoring

• Leads, establishes and operates the EMEA DTT Analytics Control Tower supporting major transformation initiatives across the EMEA region.
• Develops a single trusted leadership view of deployment readiness, programme progress, escalation trends, risk indicators and value realization.
• Measures and communicates the business impact of DTT initiatives, including commercial performance outcomes and operational effectiveness.
• Creates executive reporting and leadership communications that simplify complex data into meaningful business insights.

Driving Reporting, Governance and Data Quality

• Establishes governance standards, metric definitions and reporting controls supporting consistent decision-making across stakeholders.
• Oversees data quality, reporting accuracy and governance processes across deployment, readiness, escalation and validation reporting.
• Localizes global reporting capabilities and dashboards to address EMEA business requirements and leadership needs.
• Ensures alignment with Commercial Analytics standards, methodologies and governance frameworks.

Building Automation and Early Warning Capabilities

• Develops automated reporting, validation and monitoring solutions that reduce manual effort and improve responsiveness.
• Creates early warning indicators to identify configuration, booking, readiness and performance anomalies before business impacts occur.
• Designs scalable audit and validation frameworks supporting deployment quality and operational readiness.
• Drives continuous improvement of reporting processes, controls and deployment monitoring capabilities.

Supporting Deployment Success and Value Realization

• Partners with deployment teams to understand programme timelines, business requirements, risks and operational impacts.
• Provides leadership visibility into deployment readiness, stabilization progress and adoption outcomes.
• Develops reporting frameworks that demonstrate commercial value, risk reduction and programme benefits.
• Supports executive sponsors and regional leaders with timely, decision-ready recommendations and business insights.

CANDIDATE PROFILE

Required

• Five or more years of progressive leadership experience in analytics, business intelligence, consulting, transformation, commercial strategy, revenue management, technology or related disciplines.
• Experience leading cross-functional initiatives in a complex, matrixed global environment.
• Experience presenting analytical insights and recommendations to senior leaders and executive stakeholders.
• Demonstrated success delivering large-scale reporting, analytics or transformation programs.

Preferred

• Hospitality industry experience.
• Experience supporting enterprise technology implementations or digital transformation programs.
• Knowledge of hotel operational and commercial performance metrics, reservation systems, distribution systems or revenue management environments.
• Experience measuring value realization, adoption and performance impacts associated with transformation initiatives.

Demonstrating Leadership

• Champions a culture of accountability, analytical rigor and continuous improvement.
• Influences stakeholders without direct authority to achieve shared business outcomes.
• Communicates complex topics clearly and effectively to diverse audiences.
• Creates alignment around priorities, actions and success measures across multiple stakeholder groups

Technical and Analytical Expertise

• Advanced experience with business intelligence, reporting and data visualization platforms.
• Strong analytical capabilities, including data interpretation, governance, performance measurement and executive reporting.
• Experience leveraging multiple data sources to build integrated reporting and decision-support capabilities.
• Proficiency with Python, SQL, Tableau, Power BI and related analytical technologies preferred.
• Understanding of automation, reporting architecture and scalable analytics processes.

Building Relationships

• Partners closely with DTT program leadership, Global Analytics, Commercial Analytics, Operations, Finance, IT and field teams.
• Builds strong relationships with executive sponsors, RVPs, FMCs, discipline leaders and hotel stakeholders.
• Collaborates effectively across organizational boundaries to drive alignment, accountability and execution.
• Serves as a trusted advisor on analytics strategy, deployment performance and transformation governance.

Managing Work, Projects and Priorities

• Manages multiple strategic initiatives simultaneously while maintaining focus on business outcomes and deployment objectives.
• Balances short-term operational priorities with long-term capability development.
• Effectively operates in environments characterized by ambiguity, complexity and rapid change.
• Uses structured problem-solving and data-driven decision-making to address business challenges.

SUCCESS MEASURES

Success in this position will be measured through:

• Establishment of a trusted EMEA DTT leadership reporting capability.
• Reduction in manual reporting and reconciliation activities.
• Deployment of automated early-warning indicators and audit controls.
• Improved visibility into deployment readiness, risk and value realization.
• Strong stakeholder adoption and confidence in reporting outputs and governance processes.
• Effective demonstration of commercial and operational outcomes delivered through DTT initiatives

WHY JOIN MARRIOTT INTERNATIONAL?

Marriott International has been recognized as one of Fortune’s 100 Best Companies to Work For™ in 2026 by Great Place to Work®. This is a reflection of our people-first culture, commitment to wellbeing, and collaborative workplace. This accolade joins a growing list of regional honors, reinforcing our dedication to creating an exceptional environment where associates thrive.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.