Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Planning

Job Sub Function:

Multi-Family Supply Chain Planning

Job Category:

People Leader

All Job Posting Locations:

Zug, Switzerland

Johnson & Johnson is recruiting for a Director of Deliver Operations Planning. This role can be located at a Johnson & Johnson site within the United States (NJ, PA, CA, FL, TX, or Guaynabo, Puerto Rico), or internationally in Zug, Switzerland, or São Paulo, Brazil.

The Director, Deliver Operations Planning is accountable for leading and governing Deliver operations planning execution across a multi‑region network of distribution centers and transportation partners.

This role ensures consistent application of established Deliver planning standards, effective integration into Integrated Business Planning (IBP), and strong operational performance across service, cost, cash, and resilience outcomes. The Director enables enterprise decision‑making through planning insight, scenario execution, and cross‑functional alignment.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

US - Requisition Number: R-075388

Zug - Requisition Number: R-077370

São Paulo - Requisition Number: R-077372

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Key Responsibilities

Deliver Operations Planning Execution

• Lead global execution of Deliver Operations Planning activities within established planning frameworks and standards.
• Ensure regional planning teams operate consistently and effectively within agreed planning guardrails.
• Monitor planning performance and drive corrective actions where gaps exist.

Supply, and Capacity Planning

• Lead Deliver supply and capacity planning across owned and 3PL distribution centers and transportation partners.
• Ensure accurate and timely visibility of capacity constraints, risks, and trade‑offs across the Deliver network.
• Support regional Deliver teams in executing capacity aligned to business priorities.

Inventory Planning & Policy Governance

• Lead execution of Deliver inventory planning in accordance with established policies and targets.
• Monitor inventory performance across regions, balancing service, cost, and working capital objectives.
• Drive actions to address inventory risks, imbalances, and exception conditions.

Integrated Business Planning (IBP) Enablement

• Own Deliver Operations Planning inputs, analysis, and recommendations into IBP processes, including Supply Review and Management Business Review.
• Execute Deliver planning scenarios and trade‑off analyses to support enterprise decision‑making.
• Represent Deliver planning outcomes in IBP forums and leadership discussions.

Scenario Planning & Decision Frameworks

• Execute approved scenario planning related to allocation, mode mix, network risks, and launches.
• Provide clear insights on operational and financial implications of Deliver planning scenarios.
• Support leadership decisions through fact‑based planning analysis and recommendations.

Planning Governance, Standards & Playbooks

• Ensure compliance with global Deliver planning standards, controls, and governance expectations.
• Monitor planning effectiveness through KPIs, indicators, and maturity assessments.
• Escalate risks, gaps, and exceptions in line with governance and decision forums.

Risk & Resilience Planning

• Proactively identify Deliver operational risks and vulnerabilities through planning execution.
• Support mitigation actions and contingency planning
• Enable resilient planning outcomes through disciplined execution and monitoring.

Leadership & Collaboration

• Lead, coach, and develop Deliver Operations Planning teams and key planning contributors.
• Partner closely with Regional Deliver Operations, E2E Planning, Manufacturing, Procurement, Logistics, and Finance.
• Influence stakeholders through clear communication of planning insights, risks, and trade‑offs.

Scope & Accountability

• Owns:
  • Execution of Deliver Operations Planning activities
  • Deliver supply, capacity, and inventory planning outcomes
  • Deliver planning inputs and recommendations into IBP
• Does Not Own:
  • Design of enterprise planning processes or policies
  • Day‑to‑day operational execution in distribution or transportation
  • Enterprise IBP governance

Qualifications

Required:

• Bachelor’s degree required; advanced degree preferred
• Extensive experience in supply chain planning, operations planning, or deliver/network planning within a global environment
• Demonstrated leadership in Planning and IBP integration
• Proven ability to lead teams and influence cross‑functional stakeholders in a matrix organization

Preferred:

• Experience operating within complex, multi‑region distribution and logistics networks
• Strong analytical, scenario planning, and decision‑framework development skills
• Ability to translate strategy into standardized, executable planning processes

Qualifications

Education:

A minimum of a Bachelor’s or equivalent University Degree is required, Masters or advanced degree preferred.

Experience and Skills:

Required:

• Minimum of 8 years overall business experience is required, preferably focused on Planning/Deliver/Strategy and management of large programs.
• Proven success working in a complex, highly matrixed, global organization with constantly evolving priorities and tight timelines.
• Validated ownership of IBP process and linkage to P&L/working capital
• Demonstrated impact in increasingly complex leadership roles, including roles requiring orchestration and leadership by influence; E2E mentality and collaboration.
• Strong understanding of core Order Fulfillment processes (Customer Service, Warehousing and Transportation)
• Outstanding verbal and written communication skills

Preferred:

• Minimum of 5 years managerial experience representing Supply Chain or a function in Leadership Teams.
• Strong planning and systems understanding with demonstrated track record of execution.
• Shown Critical thinking, learning agility and intellectual curiosity.
• Leadership Imperatives: Connect, Shape, Grow

Other:

• This position requires up to 25% domestic and international travel.

Desirable

• APICS/CSCP/CLTD/CPIM and/or Lean Six Sigma; degree in Supply Chain/Operations/Engineering
• Supply chain experience in medical device or pharmaceutical industry.
• Deep understanding of financial processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Analytical Reasoning, Budget Management, Demand Forecasting, Demand Planning, Developing Others, Distribution Resource Planning (DRP), Financial Competence, Inclusive Leadership, Inventory Optimization, Leadership, Lean Supply Chain Management, Manufacturing Flow Management, Materials Handling, Organizing, Procurement Policies, Report Writing, Strategic Supply Chain Management, Supply Planning