Job Description

The Opportunity: Director of Data Analytics

Job Type Full-time, Hybrid Schedule

Pay: $80,000- $90,000/ year

Who We Are || VOAMASS gives members of the community who need help the most the services, support, and tools they need to create a fresh start. At VOAMASS, our dedicated integrated care teams are committed to serving the whole person.

As Director of Data Analytics, you will oversee the design and implementation of standardized performance measurement, reporting, and analytics across VOAMASS systems. You will play a key role in optimizing our Electronic Health Record (EHR) to meet regulatory requirements while supporting accurate CPT coding, billing integrity, and revenue cycle performance.

You will partner closely with senior leadership, the Vice President of Integrated Services, and program teams to build integrated dashboards and data tools that support care coordination, population health management, and informed decision-making at all levels of the organization.

The Director of Data Analytics role is about making a difference in the lives of the people we serve. You’ll bring the following qualifications:

• Bachelor’s Degree or Master’s Degree in health information and/or population health management.
• Familiarity or experience working in hospital, clinical settings, clinical research facilities, or at a managed care entity.
• Strong analytic background, including SQL skills and ability to perform effective querying involving multiple tables and subqueries.
• Ability to analyze data and work efficiently with team members to develop and enforce data processes and protocols.
• Knowledge of CPT coding, payer billing requirements, claims workflows, and healthcare reimbursement processes preferred

Some of your critical responsibilities:

• Determine strengths, barriers, and reconfiguring opportunities related to clinical data and integration with existing EHR system.
• Develop and implement standardized processes and integrated systems for data capture, storage, and reporting.
• Develop and maintain reporting systems, dashboards, and performance metrics to support clinical quality, operational performance, and drive decision making.
• Preform data quality assurance and compliance reports and maintain data security at all times.
• Identify and resolve any issues that arise with system analytics and accuracy of data.
• Examine, interpret and report results of analytical initiatives to senior leadership staff, and VOAMASS program leaders.
• Provide updated information, and analytics to support strategic objectives and integration of services and improved health outcomes.
• Update CPT coding, insurance billing, claims activity and revenue cycle performance.
• Partner with clinical, finance, and program leadership to ensure data systems support accurate coding, billing integrity, payer compliance, and timely submission of claims.

Since 1934, VOAMASS has provided critical services to the residents of the Commonwealth. From pioneering early residential treatment programs in the 1960’s to leading today in the field of mental health programming, VOAMASS can be counted on to tackle our greatest challenges.

For full-time employees, including our Director of Data Analytics our comprehensive and generous benefits package includes:

• Excellent health, vision, and dental insurance with 85% of medical deductible and certain co-pays paid by employer
• Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), child care, transit, and parking
• 403(b) retirement plan with employer match
• 24/7 nurse hotline for urgent health questions
• Employee assistance program to provide help with family concerns, stress management, legal issues, and more
• Employer-paid long-term disability and life insurance
• Pet insurance
• Tuition remission programs
• Loan forgiveness (Public Service Loan Forgiveness (PSLF) program)
• Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment
• 14 paid holidays, higher than industry average
• Fitness/wellness reimbursement to cover expenses such as gym membership
• Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
• Cash bonus, with no annual cap, for referring other qualified candidates for employment

VOAMASS is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.