Job Description

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Director of Corporate Communications

Reporting to: Senior Director of Corporate Communications

Location: Boston, MA / Remote

The Director of Corporate Communications is a critical member of PTC’s Corporate Communications team and a trusted partner to senior marketing leadership and the Executive Leadership team. This role is responsible for developing and executing integrated communications strategies that protect and advance PTC’s corporate reputation and ensure consistent, compelling narratives across all stakeholder audiences. From proactive storytelling to crisis response, this role will play a central part in shaping how PTC is perceived by customers, partners, employees, investors, and the broader market.

Key Responsibilities

Corporate Narrative & Messaging

• Messaging Architecture: developing and maintaining PTC’s core corporate narrative, key messages, and proof points used consistently across communications channels and stakeholder audiences.
• Thought Leadership: identifying opportunities to position PTC and its executives as credible voices on industry trends, technology innovation, and business transformation.
• Content Development: writing and editing a wide range of corporate communications materials including press releases, bylines, talking points, Q&As, fact sheets, and executive briefing documents.

Crisis & Reputation Management

• Crisis Preparedness: developing and maintaining PTC’s crisis communications framework, playbooks, and response protocols across a range of scenarios.
• Issues Management: identifying, monitoring, and managing emerging reputational risks before they escalate, partnering cross-functionally to align on response strategies.
• Crisis Response: leading real-time communications response during active issues, including message development, stakeholder sequencing, and spokesperson coordination.
• Reputation Measurement: developing repeatable methods to track PTC’s reputational health and the effectiveness of crisis and issues response over time.

Executive Communications

• Executive Visibility: supporting senior leaders with communications strategy, including speaking opportunities, award submissions, and external profile-building.
• Presentation & Speech Support: partnering with executives to develop compelling narratives for keynotes, panel appearances, earnings calls, and all-hands meetings.

Internal Communications

• Employee Messaging: partnering with HR and senior leadership to develop internal communications that keep employees informed, engaged, and aligned with company strategy.
• Change Communications: developing communications plans that support organizational changes, business updates, and strategic announcements with clarity and consistency.

Stakeholder & Partner Communications

• Building and maintaining communications frameworks for reaching key stakeholder groups — including employees, investors, customers, and partners — during both business-as-usual and high-stakes moments.
• Partnering closely with Investor Relations, Legal, and HR to ensure aligned, compliant messaging across all audiences.

Qualifications & Experience

• 8+ years of progressive experience in corporate communications, with broad exposure across executive communications, internal communications, and crisis management
• Direct experience managing high-visibility issues or crises, preferably for a public company
• Proven track record of developing corporate narratives that resonate across stakeholder audiences
• Strong understanding of the modern communications landscape
• Proven ability to partner with and advise C-suite executives with confidence and discretion
• Exceptional written and verbal communication skills with strong executive presence
• Experience working cross-functionally with Legal, HR, Investor Relations, and Marketing

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers). Applications will be accepted on an on-going basis until the opportunity is filled.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at TalentAcquisition@ptc.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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