Job Description

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.

Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title: Director, Compliance

Your Location: Remote/Anywhere within the US

You Report To: VP of Compliance

Your Schedule: Monday through Friday 9:00am – 5:30pm EST

Your Compensation: Base salary $140,000 plus bonus depending on experience

­­Learn more about our awesome Compliance Team!

About the Opportunity:

First Help Financial, voted and certified as a “ Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Compliance department to accommodate our remarkable growth!

We are building a next-generation Compliance Management System, and this role sits at the center of that transformation. The Director of Compliance will serve as a key execution leader, partnering with the VP of Compliance to operationalize strategy across gap identification, risk measurement, control design, monitoring, issue remediation, examinations, and reporting. Success in this role requires navigating complexity without a prescribed path, making principled, risk-informed decisions, and aligning compliance outcomes with the needs of a fast-moving business. Join us at point of real momentum to help design and define the future state of compliance for our organization.

What you will do:

Your duties include, but are not limited to:

• Risk measurement: identify gaps, score and rank compliance obligations by likelihood and severity, and maintain a living risk register that drives where the program focuses its time and resources.
• Control design: build and maintain controls that translate compliance requirements into day-to-day business practice.
• Policy governance: draft, maintain, and disseminate policies and procedures, ensuring the inventory stays current and properly version-controlled across the organization.
• Monitoring and testing: run a structured, risk-based monitoring and testing program, including a defined testing calendar and methodology.
• Issue management and remediation: log findings from testing, audits, exams, and self-identification; assign root cause; and drive remediation to closure against defined timelines.
• Examination coordination: coordinate regulatory examinations under the VP of Compliance's sponsorship, including document requests, scheduling, and examiner communication logistics.
• Reporting: Reporting: build and maintain KPI dashboards and prepare regular compliance reporting on program health, findings, and remediation status for the VP of Compliance, executive leadership, and the board.
• Team leadership: Team leadership: directly lead assigned compliance staff, with accountability for their performance and development.
• Cross-functional execution: work directly with business, operations, and technology stakeholders to embed compliance requirements into day-to-day processes.

What you bring:

• Bachelor's degree in Business Administration, Finance, or a related field. Certification in compliance (e.g., CRCM) a plus.
• 7+ years in financial regulatory compliance, with at least 5 years in a senior compliance role, preferably in auto lending, small-dollar consumer lending, and/or other highly regulated consumer lending space.
• Solid knowledge of federal and state financial services laws and regulations.
• Experience supporting the scaling of a compliance program in a fast-paced, growing organization.
• Proven experience managing a team and working with key stakeholders to drive the business forward.
• Hands-on experience with compliance risk management and governance: risk identification, scoring methodologies, risk registers, and risk-based monitoring and testing.
• Experience using and/or support implementation of a Governance, Risk, and Compliance (GRC) platform.
• Experience drafting and managing the lifecycle of policies and procedures.
• Proficient in leveraging technology to drive efficiency, with openness to adopting and integrating AI solutions into workflows.
• Ability to operate independently and take ownership of complex initiatives.

FHF Benefits…

• Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us.
• Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
• Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone, and we have a proven record of investing in you.
  

Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.

Requirements

Benefits