Job Description

Level Management Job Location Administrative Office - Indianapolis, IN 46204 Position Type Full-time (Salary) Salary Range $55,000.00 Salary/year Job Category Marketing

Position

Wheeler Mission Ministries is a privately funded 501 (c) 3 non-profit, evangelical Christian ministry whose designated purpose is religious. We are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished. Wheeler Mission Ministries considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission ministries have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, Statement of Faith, Core Values, and

Qualifications for Employment upon hire and continuously while employed. Employees are encouraged and expected to share the Gospel as opportunities arise.

Job Title:Director of Communications

Exempt/Non-Exempt: Exempt

Reports to:Chief Marketing & Communications Officer

Full or Part-time:Full-Time

Completion Date:November 2025

Team:Marketing & Communications

The Director of Communication leads the development and implementation of strategies and tactics that enable the successful execution of the goals and objectives of the ministry. This position raises awareness, builds reach, and develops and executes a comprehensive communications plan to fulfill the mission and vision of Wheeler Mission. Working closely with critical external partners and internal teams, this role coordinates all aspects of marketing, public relations, social media, fundraising, and community engagement.

Qualifications

Key Duties and Responsibilities

Brief description of duties in order of priority

Key Area Strategic Communication and Message Development

• Develop and guide strategies for all communication, public relations, and marketing messages to consistently articulate Wheeler’s mission, vision, and values.
• Manage the development, distribution, and maintenance of all print and digital content including newsletters, brochures, annual reports, social media, intranet, and website content.
• Oversee and approve all direct marketing materials from external partners (e.g., Brewer/BDI) including special CEO appeals and communications.
• Maintain and communicate processes for donor communication approvals and donor services print/digital materials.
• Create and edit written content for print, blogs, e-blasts, and online communications; proofread and edit materials for clarity and consistency.
• Steward the storytelling process to create compelling narratives that connect with donors, volunteers, and the broader community.

Key Area:Creative & Multimedia Management

• Oversee the creation, organization, and use of visual and multimedia resources – photography, videos, graphics, and presentations – to highlight ministry impact.
• Maintain the ministry’s content library and archives, ensuring materials are accessible and up to date.
• Develop digital presentations and templates for staff use that reflect communications standards and storytelling goals.
• Ensure all creative assets reinforce Wheeler Mission’s mission, vision, and values.

Key AreaDigital & Communications Standards

• Manage social media strategy, content creation, and execution through internal staff and external consultants.
• Oversee digital platforms including website SEO, analytics, live streaming, podcasts, and online presence across external platforms.
• Monitor media coverage and respond appropriately to positive or negative stories and inform proper staff regarding relevant coverage.
• Ensure all communications, visuals, and messaging uphold Wheeler Mission’s branding and communications standards and reflect the ministry’s mission, vision, and values.

Key AreaLeadership, Collaboration, & Department Oversight

• Supervise Communications Specialists and external partners to execute strategic initiatives and campaigns.
• Provide consultative support to departments to ensure consistency across all communication efforts.
• Lead regular staff training on communication standards, logo/branding use, and letter style guidelines.
• Manage departmental budget, ensuring alignment with ministry goals and faithful stewardship.
• Maintain and update the annual Communications Calendar accessible to staff and partners.
• Collaborate effectively with leadership and cross-functional teams to ensure communication strategies reflect ministry-wide priorities.

REPORTING RELATIONSHIPS:

This position does have supervisory responsibilities.

Competencies Required

Unique for this job

Unique for this job

For managers of people

Adaptability

Confidentiality

Problem Solving

Communicates Effectively

Detail Orientation

Critical Thinking

Community Relations

Timeliness

Planning

Prioritizing

Coordinating

Conflict Resolution

Collaboration

Organizing

Approachability

MINIMUM QUALIFICATIONS:

Education/

Experience:

• Bachelor's degree in English, Journalism, Public Relations, Marketing, Communications, or a related field required
• 6+ years of related experience
• Previous advocacy experience and/or experience in a nonprofit setting preferred.
• Proven track record in creating and implementing communications strategies with both fundraising and organizational awareness outcomes.

Technical/Software Knowledge:

• Proficiency in Adobe Creative Cloud, Canva, WordPress, Microsoft Office Suite, and major social media platforms
• Superior writing and editing skills

Mission Alignment:

• Belief in the inerrancy of the Holy Bible
• Alignment with WM values
• Adherence to WM Employee Policies

Physical Requirements:

To perform the essential job functions of this position, a candidate must be able to:

• Type and operate standard office equipment.
• Perform normal business activities.
• Work in an office setting, as well as outside in various weather conditions including inclement weather if necessary.
• Occasionally lift products and supplies up to 20 pounds.

Other Requirements for Employment

• This is a full-time 40-hour position. Typical work hours will be from 9 a.m. to 5 p.m. but must be willing to work a flexible schedule including nights, weekends, and some holidays.
• Assist with marketing events such as the Drumstick Dash (Thanksgiving Day), 100 Holes for the Homeless, Strength In Our Streets and various other events throughout the year.
• Travel is required for donor meetings and events, with infrequent travel to Bloomington for campaign activities.
• Conflict of Interest Policy, Statement of Faith, and Confidentiality Policy
• Post-offer acceptable background check required for all positions.
• All employees must sign and adhere to WM Drugs and Alcohol policy and remain free from addiction to drugs or alcohol. Candidates must submit to and pass a drug and/or alcohol test. This drug and/or alcohol testing may occur any time after the applicant receives a conditional offer of employment.

Disclaimer: Although WMM has attempted to accurately and thoroughly describe this position, WMM reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of WMM, at any time, with or without advance notice. This position description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.