Job Description

Mater Private Hospital Mackay is seeking applications for an experienced and dynamic Director of Clinical Services to join our team! Based at our central Mackay Hospital this permanent, full-time role reports directly to the General Manager – Mater Private Hospital Mackay.

The Director of Clinical Services holds strategic and operational accountability for the delivery of safe, high-quality, and patient-centred care across the organisation. This role is pivotal in fostering a culture that reflects the mission and values of the Sisters of Mercy, promoting compassion, excellence, and integrity in all aspects of clinical service delivery.

Salary: Commensurate with experience plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

You will lead and manage clinical operations to ensure excellence in patient care and service delivery. You will also:

• Promote a culture of safety, accountability, and continuous improvement
• Play a key role in the implementation and monitoring of clinical governance and risk management systems specific to clinical service delivery
• Support the integration of evidence-based practice, research, and education into clinical services
• Building collaborative partnerships with Visiting medical officers (VMOs)
• Collaborate with executive leadership team to align clinical services with strategic priorities

For more information specific to the role, please view the PD here – Director of Clinical Services .pdf

About you

You will have tertiary qualifications in health management, business or related disciplines with demonstrated experience working effectively with both health and non-health related sectors to achieve shared outcomes. You will also have:

• Demonstrated ability to foster a culture that encompasses and encourages clinical excellence, innovation, and financial responsibility and productivity improvements.
• The ability to motivate employees and to work collaboratively with senior stakeholders across professional disciplines and across industries to develop and deliver shared objectives.
• High level interpersonal communication skills, including negotiation and conflict resolution skills to assist the achievement of positive relationships with staff, unions, external agencies, professional bodies and representatives of stakeholder organisations relevant to the Mackay Hospital and broader health agenda.
• The ability to effectively deal with complexity and ambiguity. Requires the ability to analyse data, seek and draw linkages between key sources of information, and show initiative in developing innovative solutions.
• An ability to develop, articulate and lead toward a vision whilst synergising stakeholder perspectives to enable the vision to evolve and achieve maximum traction and take-up.
• A demonstrated history of effective and astute business management.
• Ability to lead staff in an environment of continual change so that people understand and embrace change, retaining the ability to be visionary in the face of change and to adjust own behaviour to facilitate the change.
• An ability to understand the key business drivers within Mater, the health industry and the environment in which the Mackay Hospital and related current & future health services will operate.
• Ability to input into and support strategic direction is politically astute and engages in information seeking/networking and exploration of external benchmarks.

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, and at Mater Private Hospital Mackay, we keep things personal and local. From our beginnings in 1927 to our modern 105-bed campus on the banks of the Pioneer River, we’ve grown with our community, combining advanced technology, including robotic-assisted surgery and the region’s first da Vinci surgical system, with genuine, compassionate care.

Here, we are proud to be a community-based hospital, and it’s our people who make the difference. We’re looking for passionate individuals to join our team and help shape the future of care. At Mackay, you’ll be part of a supportive and values-led team where innovation, compassion and high-quality care are at the heart of everything we do.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater #GETBETTERWITHMATER

Applications close Sunday 7 June 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.