applike group

Director of Client Solutions (f/m/d)

applike group  •  Hamburg, DE (Onsite)  •  29 days ago
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AI Success™

Job Description

adjoe is redefining the future of mobile advertising. Powered by advanced AI, first-party data, and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with our intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 700 million users worldwide for scalable growth. Backed by Europe’s leading media powerhouse Bertelsmann and operating from offices in Hamburg (HQ), Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.

What You Will Do:

  • Executive Relationship Management Navigate and manage high-stakes technical relationships with C-level stakeholders (CTOs, Architects, and Engineering Leads) at our most strategic publisher partners.
  • Success & Service Excellence Ensure industry-leading satisfaction levels and uphold rigorous Service Level Agreements (SLAs) for our global publisher base.
  • Technical Implementation Oversee end-to-end complex onboardings and technical integrations, ensuring seamless alignment between publisher tech stacks and our proprietary systems.
  • Strategic Escalation Act as the final point of escalation for "unsolvable" technical bugs, delivery discrepancies, or high-priority system failures.
  • Product Advocacy Partner closely with Product and Engineering teams to translate direct publisher feedback and technical pain points into actionable items for the product roadmap.
  • Mentorship & Growth Lead, mentor, and scale a team of Technical Account Managers (TAMs), fostering a culture of technical curiosity and client-first problem-solving.
  • Standardization Develop and refine "Playbooks" for onboarding, troubleshooting, and partner management to ensure a consistent, world-class partner experience.

Who You Are:

  • You bring 8+ years of experience in Ad Tech, MarTech, or SaaS, including at least 5 years in a formal leadership or people-management capacity.
  • Executive Ownership You embody a "driver" mentality. You take full accountability for key initiatives, navigating ambiguity with a sense of urgency and ensuring projects reach the finish line through proactive leadership.
  • Analytical Power You possess elite problem-solving skills and are comfortable "getting into the weeds" with data. You are proficient in SQL for database querying, as well as Excel and other advanced analytics tools.
  • Technical Literacy You have a foundational understanding of HTML and JavaScript (or a similar scripting language). You understand the architecture of the web and how disparate technical systems communicate.
  • Systems Expertise You have a working knowledge of HTTP REST endpoints and the ability to diagnose failures within API-driven environments.
  • Master Communicator Fluent in English, with the ability to clearly translate complex technical concepts for executive stakeholders and business priorities for engineering teams—without anything getting lost in translation.

How You'll Stand Out:

  • Fluency in German is a strong plus, enabling close collaboration with teams and stakeholders across our Hamburg HQ and wider DACH region.
  • Familiarity with Java, Kotlin, or Swift, or personal experience building and deploying your own applications.
  • A deep understanding of the mobile ad tech landscape, including SDK integrations and current industry best practices.
Our mission is to create an inspiring work environment for amazing people to achieve extraordinary things. Be part of it!
Skip writing cover letters. Tell us about your most passionate personal project, your desired salary, and your earliest possible start date. We are looking forward to your application!
We welcome applications from people who will contribute to the diversity of our company.
applike group

About applike group

applike group is the leading company building in the app economy. Based in Hamburg/Germany, our technologies & businesses cover the full value chain of the mobile apps market.

Our companies work independently but benefit from each others’ technologies and knowledge.

We have set up 5 companies (JustDice, adjoe, Sunday, justtrack, GameGame) under one roof of applike group.

justDice is responsible for building the world’s largest rewarded mobile gaming experiences. As market-leader in this genre, our goal is to ultimately create the best rewarded games.

adjoe’s ad format generates higher ad revenues than any other solution. adjoe’s UA platform provides quality traffic on scale, leveraging our growing SDK network.

Sunday creates and publishes extremely engaging and addictive mobile games with smart and player-friendly monetisation.

justtrack is our unique answer to optimizing and automating your entire mobile app growth strategy – all on one platform.

GameGame builds highly engaging mobile games (iOS and Android) for leading consumer brands. End-to-end, from the development to the game’s production to the actual distribution to millions of users in a given region.

These 5 companies receive best in class business support from applike's central service teams: Talent Acquisition, HR, Finance, Legal, Office Management and Internal IT.

We are 100 percent tech company where everybody is interested in computer science. We are always giving our best to keep in touch with the newest technology to build the most relevant products. Our mission is to build software with the capability to distribute ads to every mobile device on earth.

We're always looking for new colleagues. Come join us if you're ambitious, smart, kind and want to grow professionally while having a lot of fun. :)

Industry
Marketing & Advertising
Company Size
201-500 employees
Headquarters
Hamburg, DE
Year Founded
2016
Website
applike-group.com
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