Job Description

NOW HIRING – Director of Claims

About PTI – Where the RIGHT way is the SAFE way:

Professional Transportation, Inc. has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services. Much like a shuttle service, PTI receives around-the-clock requests from our railroad customers to pick up and drop off train crews.

About the Role

Professional Transportation, Inc. (PTI) is seeking an experienced Director of Claims to lead our Claims Management Program and help reduce risk and control claim-related costs.

This position oversees FELA, non-FELA casualty, and workers’ compensation claims, including litigation strategy and settlement coordination. The Director partners closely with senior leadership, legal counsel, insurance carriers, third-party administrators, railroad customers, and internal teams and supervises approximately two direct reports.

What You’ll Do

• Manage litigated FELA and non-FELA casualty claims from initial filing through resolution.
• Develop claim and litigation strategies in partnership with outside counsel, insurance carriers, railroad customers, and internal stakeholders.
• Select and manage outside counsel and other claim-related vendors.
• Oversee discovery, investigations, surveillance, mediations, trials, appeals, and other litigation activities.
• Evaluate claim exposure and coordinate settlement strategies and authority with PTI leadership.
• Review legal expenses and outside counsel billing to ensure appropriate cost management.
• Oversee the reporting, investigation, and resolution of workers’ compensation claims.
• Manage workers’ compensation litigation, subrogation efforts, and quarterly reserve reviews.
• Develop and improve claims policies, procedures, and best practices.
• Monitor claim trends, case law, and regulatory changes to identify potential risks and opportunities.
• Partner with PTI’s Risk, Safety, and Leadership Teams to develop strategies that reduce claims and organizational risk.
• Provide claims-related guidance and education to leaders and employees.

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties, and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.

Why Join PTI?

• Multiple health plan options, including medical, dental, vision, and supplemental insurance
• Paid vacation, sick time, and holiday pay, with overtime opportunities
• 401(K) retirement plan for your future
• Discounted cell phone plans with Verizon and AT&T
• Free Planet Fitness membership (Evansville, Henderson, Owensboro locations)
• Room for advancement within a rapidly expanding company

Requirements

Our ideal candidate would have:

Education:

• Bachelor’s degree is minimally required, in a related field is preferred

Experience:

• Minimum of five (5) years of experience in risk management, claims adjusting or claims management, safety, or a related field is required.
• Experience in the railroad industry is preferred.

Other Knowledge, Skills, Abilities & Competencies:

• Excellent oral and written communication skills.
• Proficiency with Microsoft Word and Excel.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Self-motivated, adaptable, and able to work independently with sound judgment.
• Proactive leadership and management style with the ability to collaborate effectively across departments.
• Ability to obtain and maintain any state-required adjuster’s license.