Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
At the Pittsburgh Airport Marriott we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Pittsburgh Airport Marriott with Pyramid Hotel Group can mean for you!
What you will have an opportunity to do:
BASIC PURPOSE
Plan and manage the meeting/convention services needs of the hotel through booking, coordinating and negotiating meetings/functions, rooms, rates and all related requirements for groups, maximizing room and meeting space, revenues, and profits while ensuring a quality product.
ORGANIZATIONAL SCOPE
Position negotiates, confirms and coordinates meeting/function rates and overall group requirements including but not limited to food, beverage, audio visual and guest rooms. Recommends and implements procedural/production changes. Monitors and controls departmental expenses and manages convention service team, operations.
Positions reporting to this position may include: Convention Service Manager, Conference Service Manager, Catering Manager. Position will interface closely with banquet operations, reservations, revenue management and all operational areas of the hotel
What are we looking for?
ESSENTIAL FUNCTIONS
Manage group/convention and related activities to ensure smooth operations and any customer requests, complaints, problems and/or comments are promptly handled in a quality manner to ensure customer satisfaction and repeat business.
Plan, sell, up-sell and detail group/convention needs with the client including; space requirements, times, equipment, menus, themes/decorations, guest room reservations, VIP needs and other related items. Complete the contracts, resumes and appropriate internal and external paperwork to ensure quality service. Participates in client site inspections, planning meetings.
The position manages overall department’s human resource effort. Recruits, hires and supports training, motivation and retention for team members. Conducts regular performance/salary reviews. Coaches, counsels, disciplines and develops individuals to enhance productivity and growth
Develop, recommend, implement and manage the department’s annual budget and business plans and actions. Ensure adequate supplies and staff is on hand to provide quality customer service.
Implement company/brand programs and manage the department operations in a manner consistent with established policies and procedures. Assist in the preparation and analysis of forecasts and the creation and distribution of vital internal/external communication.
Develop convention sales tools, new menus, themes, decorations and ideas by keeping abreast of the competition's products' strengths and weaknesses and customer comments to continually improve the hotel's convention services.
Compensation:
$90000.00
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$110000.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
