Job Description

Location: Panama City, FL
Employment Type: Full-Time, Permanent
Schedule: Weekdays | 7–10 hour days | On-call rotations/extended hours as needed
Base Salary Range: $109,762 – $164,570/year (experience-based)
Sign-On Bonus: $10,000
Relocation Assistance: Available

A regional 282-bed acute-care hospital in the Panama City area is seeking an experienced Director of Case Management to lead Case Management, Utilization Management, and Social Work operations.

This high-impact leadership role oversees departmental strategy, staffing, performance, and care coordination processes within a system that manages 1.2 million patient encounters annually The Director ensures effective patient flow, high-quality transitions of care, regulatory compliance, and optimal resource utilization across the organization.

This position requires a strong, relationship-driven leader who excels in operational strategy, interdisciplinary collaboration, and driving measurable performance improvement.

Key Responsibilities

• Provide operational and clinical leadership for Case Management and Social Work services.

• Oversee care coordination models, discharge planning processes, and utilization review workflows.

• Manage staffing, onboarding, productivity, and skill mix across all departmental roles.

• Allocate resources to support patient throughput, quality outcomes, and program goals.

• Ensure adherence to regulatory and documentation requirements, including CMS and payer guidelines.

• Analyze departmental and system-level data to identify performance gaps; implement sustainable improvement strategies.

• Partner with executive leadership (CMO, CNO, Finance, Legal, Ethics, etc.) to advance organizational priorities.

• Support financial stewardship through effective utilization management and resource optimization.

• Build strong relationships with interdisciplinary teams, community partners, and post-acute providers.

• Promote a culture of accountability, team engagement, service excellence, and professional development.

• Participate in budgeting, forecasting, and capital planning for the Case Management department.

• Provide coaching, feedback, and development for leaders and staff members across the department.

Qualifications

Required

• 3+ years of recent acute-care hospital Case Management experience, plus 2+ years of leadership experience.

• Bachelor’s degree.

• Current licensure as RN, LCSW, or LMSW

• Strong knowledge of care coordination, discharge planning, and utilization review.

Preferred

• Master’s degree in Nursing, Healthcare Administration, Business Administration, or related field.

• Experience leading Case Management operations in a large, high-volume hospital

• Strong communication, analytical, leadership, and change-management skills.

Compensation & Benefits

• Salary: $109,762–$164,570/year, depending on experience.

• $10,000 sign-on bonus

• Relocation assistance available.

• Medical, dental, and vision insurance.

• 401(k) with 100% employer match (3–9% depending on years of service).

• Employee stock purchase plan (10% discount).

• Tuition assistance, certification support, student loan resources, and dependent scholarships.

• PTO, paid family leave, disability coverage.

• Emotional wellness programs, financial/legal counseling, and crisis support.

• Additional perks: FSA, supplemental accident/critical illness insurance, identity protection, pet insurance.

Ideal Candidates

• Leaders with strong Case Management, Utilization Review, or Care Coordination backgrounds.

• RN or Social Work professionals ready to step into a director-level role within a large, high-volume hospital.

• Executives who excel in patient flow optimization, team engagement, and driving operational excellence.