United Way of Greater Atlanta

Director of Campaign Operations & Communications

United Way of Greater Atlanta  •  Atlanta, GA (Onsite)  •  3 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Level: Experienced
Job Location: Headquarters - Atlanta, GA 30303
Position Type: Full TimeEducation
Level: Bachelor's Degree
Travel Percentage: Up to 25%
Job Shift: Any
Job Category: Nonprofit - Social ServicesORGANIZATIONAL OVERVIEW
United Way of Greater Atlanta (UWGA) is in the midst of transformational change, pursuing new strategies to grow revenue and expand impact across the region. UWGA’s mission is to bring together people and resources to drive sustainable and equitable improvements in the well-being of children, families, and individuals across Greater Atlanta.
Through its bold vision to triple unrestricted revenue by 2029, UWGA is positioning itself as a best-in-class investor in child well-being, advancing solutions that eliminate barriers tied to zip code and drive long-term community impact.
DEPARTMENT OVERVIEW
The Multi-Year Campaign team plays a central role in UWGA’s fundraising strategy, leading donor engagement, campaign execution, and philanthropic partnerships. The team works collaboratively across Development, Marketing, Finance, and Executive Leadership to align strategy, messaging, and operations in support of a multi-year aspirational giving campaign.
JOB SUMMARY
The Director of Campaign Operations & Communications is a key leadership position within the multi-year campaign team, responsible for advancing the campaign strategy established by the Vice President of Multi-Year Giving. This role leads the development and execution of campaign communications, collaborates closely with Marketing and Communications on campaign messaging and visibility, and oversees the creation of executive communications, donor-facing materials, proposals, reports, and other strategic deliverables that support campaign success.
Working in close partnership with the Vice President of Multi-Year Giving, the Director helps align campaign priorities, strengthen donor engagement strategies, and ensure the consistent delivery of high-quality communications and materials that advance campaign objectives. The role is focused on high-impact initiatives, including proposal development, executive positioning, campaign storytelling, stakeholder communications, and enhancing campaign visibility among donors, volunteers, and community partners.
In addition, the Director provides strategic oversight of campaign operations and implementation activities carried out by the Assistant Director, ensuring effective coordination, operational excellence, and seamless execution across all campaign functions. This position serves as a critical bridge between strategy and execution, helping to drive campaign momentum, donor engagement, and overall fundraising success.

Qualifications and Ideal candidateCORE RESPONSIBILITIES
Campaign Strategy & Leadership
- Build and manage campaign timelines and workplans aligned with strategic priorities
- Assign and manage priorities within project management systems
- Monitor progress toward campaign milestones and goals
- Identify, escalate, and resolve high-level risks and roadblocks
- Maintain visibility into campaign progress for leadership
Communications Development & Content Strategy
- Draft donor communications, including emails, outreach messages, and executive correspondence
- Write and edit proposals and proposal-related materials
- Develop one-pagers, briefing memos, and talking points in partnership with marketing
- Create presentations for Board of Directors, Executive Leadership, and donor meetings
- Draft stewardship and recognition materials
- Ensure consistency and alignment of messaging across all campaign materials
- Lead review and approval processes for communications deliverables
Executive Office & Leadership Coordination
- Serve as primary liaison between Vice President, Executive Office, and campaign leadership
- Draft communications on behalf of senior leadership
- Prepare and finalize executive briefing materials for donor engagement and/or solicitation visits
- Ensure leadership preparedness for meetings, solicitations, and engagements
- Track status of high-priority donor interactions and deliverables
Donor Engagement & Proposal Development
- Own and finalize the full proposal lifecycle
- Align donor communications with campaign priorities and strategy
- Develop stewardship plans and donor-facing materials
- Guide donor engagement approaches in collaboration with PGOs/PRMs
- Assemble and refine proposals based on inputs from fundraisers
Events & Campaign Experiences
- Develop run-of-show and event narrative
- Draft event communications and messaging
- Ensure alignment between events and broader campaign goals
Campaign Data & Performance Oversight
- Define campaign reporting priorities and data needs
- Review campaign performance data to identify trends and insights
- Partner with VP to guide forecasting and strategic decision-making
SOPs & Process Design
- Develop and define standard operating procedures for campaign execution
- Identify and drive improvements to workflows and processes
- Establish standards for documentation, reporting, and operations
United Way of Greater Atlanta

About United Way of Greater Atlanta

When children thrive, we all thrive.

Kids are born with limitless potential. And every child —from McDonough to Marietta, from College Park to Norcross, from Atlanta to Austell—deserves the opportunity to thrive. But in Greater Atlanta, thousands of kids are faced with roadblocks where they should be met with possibilities. When we unite, we can unlock their potential, creating a brighter future, for every community.

Our Child Well-Being Index shows that in 79 neighborhoods across our region, child well-being is declining. These neighborhoods are located in every one of Greater Atlanta's 13 counties, and often they're separated by just a few short blocks from the neighborhoods with the most access to opportunity.

For the 77,000 youth who call these neighborhoods home, that means that they're facing inequitable barriers to success. They have big dreams—but gaps in opportunities and resources stand in their way of achieving them. These aren’t just numbers. They’re our neighbors.

When you join the movement to improve child well-being, you open pathways to opportunity, helping to:

- Give more families access to quality early learning programs, so kids become strong learners.

- Provide apprenticeship opportunities for youth, equipping them for high-growth careers.

- Put college within reach for more families, through academic supports and financial aid access.

- Set individuals up for financial stability, through stable housing, access to healthcare and employment opportunities.

- Support community-led solutions, so that everyone—regardless of race or zip code—can thrive.

Our guiding question is “how are the children?” United, we’re working toward a future where we can respond with “all the children are well.”

Join the movement at unitedwayatlanta.org

Industry
Nonprofit & NGOs
Company Size
201-500 employees
Headquarters
Atlanta, GA
Year Founded
Unknown
Social Media