Job Description

Why We Need Your Talents:

With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.

The Director Cage, Drop/Count, and Credit Operations will manage, monitor, and oversee the strategic direction of all three functional areas.

Responsibilities

Where You'll Make an Impact:

• Ensure that Cage, Credit and Drop/Count operations are conducted in a secure, efficient and accountable manner and in compliance with all relevant procedural & legal requirements, while delivering exemplary levels of customer service.
• Analyze and interpret trends associated with Cage & Credit operations, to maximize revenues and customer service scores while minimizing operating costs.
• Analyze Drop/Count data and processes to minimize operational costs and comply with internal and State requirements.
• Display a thorough knowledge of all Title 31 and BSA regulations as they relate to cage operations.
• Develops and manages both operational and capital budgets for each functional area.
• Adapt operations to accommodate new regulatory and marketing program changes.
• Develop strong department management and high performing line level staff through recruitment, training, and performance evaluation processes.
• Oversee purchase and maintenance of all related equipment, including but not limited to: ATM/Ticket Redemption Units, Count Room Equipment, Jackpot Dispenser Units, and Employee Cash Recyclers.
• Develop and monitor effective cash management.
• Ensuring that all state and federal guidelines for casino banking are being followed.
• Effective liaison with other Casino departments, contractors and service providers, other Casino Cages and Casino regulatory authorities
• Other duties as assigned.

Skills You'll Need to Succeed:

• Broad variety of tasks and deadlines requires an irregular work schedule.
• Experience with Aristocrat Oasis Slot System, Newave, and ABACUS cage software preferred.
• Ability to analyze and interpret departmental needs and results.
• Ability to solve complex documents and understand state and local tax laws, banking codes, gaming laws and regulations.
• Ability to perform assigned duties under frequent time pressures in an interruptive environment.
• Ability to solve complex problems.

Qualifications

A Few Must-Haves:

• Seven (7) to ten (10) years of leadership experience in casino cage operations.
• A four (4)-year degree in related field or equivalent work experience.
• Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.

Physical Requirements:

• Sitting, standing, walking

What We Offer

Perks We Offer You 

• Generous Bonus Structure 
• Comprehensive Health Coverage  
• Retirement Savings with Company Match 
• Leadership Skills Development & Mentorship Programs 
• Tuition Reimbursement 
• Exclusive Discounts on Travel, Services, Goods and Entertainment 

Being A Part of Our Team  

Individuals that are chosen to be part of our Management Team can expect: 

• To support and build a strong team, while valuing and celebrating our diversity 
• To be given the power and responsibility to prioritize service to our guests and community. 
• To be given the tools, resources, and opportunity to grow in their career. 
• To be part of an exciting experience unlike any other in the Industry. 
• To work hard and have fun. 

We are a 24-hour, 7 days per week high energy casino environment which includes exposure to alcohol and smoking.