HHM Hotels

Director of Banquets

HHM Hotels  •  Massachusetts (Onsite)  •  3 months ago
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Job Description

Opportunity: Director of Banquets

Manage banquet department operations of property with 500+ rooms in accordance with established guest service and sustainability standards.

Potential Career Path

Director of Food and Beverage

Essential Job Functions

  • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
  • Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications.
  • Work closely with the catering department to address service deliver or communication gaps.
  • Supervise and visually inspect the set-up of function rooms to ensure cleanliness and proper inventory.
  • Oversee serving staff to ensure that all federal, state, local, and corporate regulations and policies are adhered to in the serving of alcoholic beverages.
  • Ensure that cash handling policies and procedures are followed by all banquet staff in cash handling positions.
  • Abide by all accounting policies and practices to ensure SOX compliance.
  • Enter billing information into point of sale system in order to generate a final guest check.
  • Check staff attendance according to schedules, and adjust and reassign server stations, as necessary, in order to provide quality service during functions.
  • Set and maintain service standards through continued training of core staff utilizing in service meetings.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Bachelor’s Degree preferred.
  • 3 to 5 years Banquet experience required.

Work Environment and Context

  • Work schedule varies and may include working on holidays, alternate shifts and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

HHM Hotels

About HHM Hotels

HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.

Additional information on HHM can be found at hhmhotels.com.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Philadelphia, Pennsylvania
Year Founded
Unknown
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